Map
Detailed Information
- Place Types Lodging
- Address 300 Long Hill Rd, Groton, CT 06340, USA
- Coordinate 41.3585631,-72.0619601
- Website https://www.hilton.com/en/hotels/goncthx-hampton-groton/?SEO_id
- Rating 4.1
- Compound Code 9W5Q+C6 Groton, CT, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
This was my first stay since the Covid started. So I did not know what to expect.nWith that in mind, I was happy they were open for business and had breakfast.nYeah, it wasn't good, but was smtg.nWhat really bug me it was they should have set expectations at check in, by informing guests about what was working or not.nFor example, only on my 3rd only I was informed room service happens after my 3rd day. But I had asked 2 times before and NO ONE told me that.nThey would just say: we come in today. Then I would arrive and no room service were provided.nAnother example: they said business room was open and working as usual.nIt wasn't.nI would ask for help and the employee would just throw the ball to next shift employee.nIt was a lot of that during my whole stay.nI ended up needing to stay in forum more than I expected but I went to another hotel.nThe employees were great and felt they did their best.
Close to shopping and restaurants. Customer service was awesome. Room was clean. Parking lot big enough for 26 ft box truck, but exit is kind of small.
Pool ok cold had a bug on pillow only one some dirt in shower. Very bad smell in room . Price high for just Hampton Inn. I was recommended by Hilton its no Hilton... so never again. Nice friendly front desk workers.
Room was clean. Staff was very polite. We had no concerns regarding Covid as all precautions were reasonable. My only suggestion for improvement would be to keep the hallways cooler as it was uncomfortable to wear face coverings in the warm halls but this was a minor inconvenience.
A decent hotel. A decent location. They have a pool and free breakfast.
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