DICK'S Sporting Goods

If I were able to give it more stars I would. I normally don’t review stores when I have a great experience which I know I should HOWEVER this specific location impressed me so much with their customer service My husband and I couldn’t forget to review. Last minute shopping for cleats for soccer that starts tomorrow for my daughter. We walk in with the family and I resiste greeted by about 5 different employees all smiling! As I walked in I figured I should ask where were the cleats to make the trip quick. Immediately a gentleman came and I’m sorry I don’t remember his name said yes ma’am how can I help you? I said can you please point me into the direction of cleats or a bundle for soccer? He says ma’am the cleats are straight down towards your left but if you would like as you walk you will find yourself with one of our employees Drew and he will be more than happy to assist you. As my family and I walked down the aisle towards the left sure enough there were 2 employees with name tags and 1 points to Drew and says he will be helping with a smile. He introduced himself, asked what exactly we were looking for, the prices, the bundle they had to offer & everything that came along with it. So knowledgeable! We found the cleats she wanted, he sized her before just to be sure. After we had the cleats ........ he offered to size my other 2 children just in case since he has seen how quick kids grown. I looked at him and said you know what that’s so nice of you! That would be great- he starts to tell me how he has been there so long that he sees the kids grown up and it amazes him how time passes. After the convo he then gave me directions to get to Bella which is the lady in the other department to help me with the shin guards and soccer ball. Sure enough Bella was there to help me right away! She gave me tips and what will be needed in the near future- I grabbed a bag that was placed in the wrong hook. She said that she would confirm with the front so they honor that price. Again Bella was a pleasure! We get to the register and this is when it changed a little the cashier was very forward- hi do you have a reward with use? I said yes but the customer she just finished with didn’t finish walking away. I actually have a rewards card on my phone so I showed her my phone and she seemed bothered that she had to scan my phone ud83dude44 anywho once we get to the bag I tell her what Bella said about price a $10 difference with the total was already over $80.... Bella confirmed and the cashier was going back and forth If there were anymore, did she fix it? Did she remove the wrong price all while we were there and Bella taking care of another customer. Just RUDE!! and then had no choice to adjust the price. Any who over ALL this last minute shopping experience was so great that I had to write this post to show appreciation to the gentleman at the door, all the workers who greeted me, Drew, Bella ans even the cashier to show her not to be so rude and bitter! God bless ud83dudc9cud83dudc9c

Good selection of fishing gear, lots of catch co. And googan stuff

Staff are very friendly the store is very clean and organized I will definitely recommend the store to friends!!!

I had a very nice and helpful young lady in the shoe department go above and beyond to help me and my son get soccer cleats and sneakers.

I love love love this store. Anytime I ever visited or had to call the store the customer service wasn't good. Hopefully the new store gets rid of its growing pains sooner than later.