Home United States Connecticut Best Western Executive Hotel of New Haven-West Haven

Best Western Executive Hotel of New Haven-West Haven

490 Saw Mill Rd, West Haven, CT 06516, USA

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Detailed Information

Place Types Lodging
Address 490 Saw Mill Rd, West Haven, CT 06516, USA
Coordinate 41.2689833,-72.9747254
Website https://www.bestwestern.com/en_US/book/hotel-rooms.07016.html?i
Rating 3.8
Compound Code 729G+H4 West Haven, CT, USA

Openning hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Photos

Best Western Executive Hotel of New Haven-West Haven

Reviews

Raude Musgrove (11/29/2020)

Great minimal Hotel has basic needs, couple of things need fixing when I went there the third time my room AC couldn't heat up my room. Only complaint so far

Bella Honey (09/01/2020)

BEWARE OF THIS HOTEL. Arrived to be told the hotel had BED BUG infestation in 10 of the rooms few weeks prior to my check in. The manager laughed it off and said they dont use exterminator their method is better and didnt replace any of the beds just vacuumed them! I went up to the room (hallway had no AC) looked under the couch dirt, food droppings and hair. Stuff spilled all along side the bed cover. Room dirty which was scary especially during Covid 19 times. I picked up my bags and immediately left telling the manager i felt uncomfortable with unclean room and bed bud infestation. She had attitude saying she could sell the room for double what i paid. I left went directly to the Hilton Homewood Suites for an amazing CLEAN stay only $20 more a night and got engaged that weekend! I cant believe this hotel is even still open please be careful not to bring bedbugs home as it will ruin your house and peace!

R P G (08/23/2020)

This is my second time here and it was disappointing. The A/C filter was filthy, prob was not cleaned once during the last 6 months; I sure hope I didn’t get C-19 from it. The refrigerator looked clean, but smelled as if there had been something decomposed inside, hopefully not under it. The shower was impossible to get it to mix warm water; it was either hot or scalding. The TV would not work for the first half of my stay. The filters were cleaned after I called the Front Desk and placed them out in the corridor. The other items had no solution except moving to another room and I did not want the extra C-19 exposure.nnIrresponsible maintenance. I will not stay there again.

Andrea (08/03/2020)

Room was a reasonable size, clean and well maintained, bed was comfortable, bathroom somewhat small.nnComplimentary small hot breakfast, which was delivered to room, if you put in an order ticket.nnNo complaints.