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Holiday Inn Express & Suites Milford

278 Old Gate Ln, Milford, CT 06460, USA
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Detailed Information
Openning hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours
Photos
Holiday Inn Express & Suites Milford
Holiday Inn Express & Suites Milford
Holiday Inn Express & Suites Milford
Holiday Inn Express & Suites Milford
Holiday Inn Express & Suites Milford
Holiday Inn Express & Suites Milford
Holiday Inn Express & Suites Milford
Holiday Inn Express & Suites Milford
Holiday Inn Express & Suites Milford
Holiday Inn Express & Suites Milford
Reviews
Taylor Kinney (11/27/2020)
My husband called in multiple times today as well as a few days ago to speak with a manager. Each time we called the manager has not be in the building. We had this girl answer and she was very rude. Each time we called it was the same girl and she was having another conversation in the background the last time we called she sounded like she was on another call and it was definitely personal. We wanted to visit this hotel but unfortunately I wouldn’t dare spend my money with an establishment with employees who have no customer service skills what so ever. There are also multiple hotels in the area and we will utilize those going forward. Very bad customer service here.
Alex Sharp (08/25/2020)
My business card was charged an additional $117 after my stay. This wasn't reflected in any receipts or invoices. When I called, twice, I was told it was a charge with Trip.com despite the charge stating it came from Holiday Inn. After an hour of calling both the hotel and Trip.com, no one could explain what the charge was or give me a receipt for it. The front desk was not helpful and dismissive(just blanket stating the charge came from a third party, which is simply not true) and even the representative at trip.com could not get any information from them, other than that the charge was definitely from the hotel. Quite a ridiculous affair when you cannot even explain the extra charges; will not be staying here again.
James Jackson (11/27/2020)
Spoke with Very unprofessional staff member named leane. She sounded as if I was disturbing her and I am absolutely appalled by the behavior. She needs to clearly be trained on how to properly interact with humans .
10S Lover (09/29/2020)
Very clean, room was nicely appointed, and the staff (esp Lisa) were super-nice. Thumbs up.
Makayla Taylor (11/27/2020)
Its great they have a pool and breakfast and the rooms are nice the staff was nice. The rooms even have coffee machines in there.
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