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Big Sky Bikes

809 E Front St, Missoula, MT 59802, USA

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Detailed Information

Place Types Bicycle store
Address 809 E Front St, Missoula, MT 59802, USA
Coordinate 46.867985,-113.984098
Website http://www.bigskybike.com
Rating 3.9
Compound Code V298+59 Missoula, MT, USA

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Reviews

Mara Averick (09/23/2020)

Could not have been more helpful in setting me up when I had to resort to getting a bike off of eBay (due to COVID inventory shortages). Great service assembling the bike, checked with me and explained any improvements they thought I might need without being pushy. Even helped me mount my bike rack and adjust my shocks. All around A+!

Kirby Longo (09/05/2020)

Just moved over from Butte, been seeking out a bike shop, so i have jumped around to a few. Big Sky Bikes is by far my favorite so far. Great selection, friendly and helpful even when they are busy, and always willing to talk shop even if I’m not spending a lot that day. They are my new LBS.

Eric Stang (07/16/2020)

Dropped my bike off for a scheduled tune up but apparently I did so a day earlier according to them when I called them before closing to find if my bike was done. They didn’t bother to tell me about the schedule miscommunication when I dropped it off nor bothered to call me either. I asked them if I left it overnight if they could give me a finish time the next day. They couldn’t nor did they make any effort to correct the miscommunication and which was their fault. Seem pretty disorganized and apathetic to fix a wrong at this place. Needless to say I will take my business elsewhere.

Kat Werner (06/10/2020)

I really wanted to support a local shop but sadly Big Sky Bikes has been less than impressive and their customer service really poor. I purchased an expensive mountain bike there last year and after less than 2 months the tubeless tire was leaking sealant. I went in and showed them and stated that I had just bought this and had hardly used it. After spending almost 4k on a bike I was expecting them to not charge me and offer the basic and low-cost fix for free - you know, good customer service and all. Not the case. We tried again and my husband used them for major repairs and upgrades. He had to go back because something wasn't right and they give him attitude and were not helpful at all. If you want the best bike-mechanic in town go see Bob at REI. We also found Hellgate and the Bicycle Hangar to be much more friendly and knowing their stuff!

Teresa Nelson (04/26/2020)

I bought my daughter her first “big kid” bike for her 7th birthday and she loves it! We live in South Hills and she has been getting around so easily. We got her the Specialized brand hotrock 24 and it was definitely worth the money. We had to get the bike shipped to the store and it was slightly delayed because of everything that is happening with COVID-19. I called the store a handful of times to ask the status and talked to an employee named Jackson. I just wanted to give him a shout out for being very professional and helpful. Never once blew me off even though there was nothing he could do about the shipping delay he still took the time with me on the phone. The bike was delivered only 1 day after my daughter’s birthday so wound up being just fine and after her riding it for a few days now it was definitely worth the wait. Thank you big sky bikes!

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