Walgreens

Good luck using the drive-through you will be there for 45 minutes.

Slow as molasses in January. I’ve been waiting for my medication that I’ve been told would only take 15 minutes to get “ready”. I have been here for an hour! The pharmacist in charge Sarah Sapia was here during this catastrophe.

Went to Walgreens to pick up a prescription going through drive through as usual. Arrived a little after 7:40pm and no one came to the window after 5 minutes. At that point I used the call in button to let them know someone was at the window. I was told “we’ll be right with you”. After 7 more minutes I pressed the button again and was hung up on. By the time someone came to help me it was 8:05 and I was told I’d have to come back the next day even after informing the pharmacist I had been waiting for over 15 minutes. CVS right next door is open until 12am yet Walgreens cannot stay open an extra 5 minutes to service a customer. It sounded like this was the pharmacy policy so I do not blame the people behind the counter however, Walgreens definitely lost my business.

My wife sometimes works here and they keep the pharmacy running smoothly with a lot of pressure on them! You can tell they are overwhelmed. Good store!

The pharmacy is a mess. People waiting in the drive thru for over a half hour, staff walking by her as if she’s not there. They lost my prescription that my doctor called in and the pharmacist said , “I’ll call them when I have time to get a new one”. 10 hours later and they still haven’t filled it. Seeing as though they made a mistake, they should have corrected it immediately. I worked in pharmacy for over 10 years, when you’re dealing with sick people, have a little more decency, compassion and respect for your patients and try not to disregard and ignore them because “you’re too busy”. Hire more staff, better yet hire staff that actually knows how to work with the public. I didn’t choose Walgreens, Rite Aid sold to them and I figured how bad can they be, the answer? Bad. After this, I’ll be going to CVS.