Hawthorn Suites by Wyndham Manchester Hartford

If I could I would give it 0 stars. It was so disgusting. First room we had was dirty, it had dirty towels on the bathroom floor and by the bed, used cosmetics were left behind, bathtub had blood in it, there were empty beer bottles, floor was dirty and sticky, half the lights were not working and the remote control to the TV was missing the battery cap, went to the front desk complained about it. Switched us to another room. And that was even worse. Wholes on the wall, the water heater closet had so much dust inside and outside the thickness of that dust was about a year or more old, and the lock was broken my kids could easily go in there, when I open that door thinking it was a regular closet I saw the water heater and then saw a feminine duche laying there, that stove was so dirty it looked like it hasn't been cleaned since it was place in that room, and to top it off there were roaches. THAT'S IT WE'RE OUTTA HERE. Called front desk no answer. Went to the front desk and there he was just standing there. Ask to check us out and get a refund but only refund one night, which we did not even stay an hour for our kids sake and health this place was very unsanitary for our 1 year old baby and our 5 year old grandson, but I guess that's how their making their money. THIS PLACE SHOULD CLOSE DOWN FOR GOOD. THIS WAS A WASTE OF MY MONEY. AGAIN DID NOT STAY NOT EVEN AN HOUR.

If you are thinking about staying in this place, do yourself a favor and look else where. This place is run down, dirty and reeks of weed. I was helped from the older man and given a room. That room is 5202. First of all I would like to say that I felt a very unnerving feeling about this place. Don't take my word for it just take a look at the pictures. I didn't even stay the night. I booked another hotel and left.

The rooms, customer service and staff are fabulous! The pool is wonderful and my children had a wonderful time. The best part was I stayed for 2 nights, got stranded but the Manager, Sabina, was not only accommodating, she was able to get me a bigger room than before! You will feel like you’re stay at The Ritz but your pocket won’t!

The room did smell like someone smoked in it but a very light smell. Once the front desk got noticed they took a note of it and the manager gave me a good discount on my next stay. The floors could be cleaned better, other than that the size of the room was perfect!

i stay here all the time with my boyfriend. we love it. nice size rooms, kitchen... great little studio getaway. the front desk receptionist at night is the bomb.com she helped us accommodate whatever we need.. thank you.