Map
Detailed Information
- Place Types Lodging
- Address 62 Rowe Ave, Milford, CT 06460, USA
- Coordinate 41.2111908,-73.0920517
- Website https://www.marriott.com/hotels/travel/bdrri-residence-inn-milf
- Rating 4.4
- Compound Code 6W65+F5 Milford, CT, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
My fiance and I stayed 4 nights in the exec suite.The only decent thing about our stay was the room. When we arrived we got into the room and there wasn't any soap and the fireplace wasn't working. We called the front desk to have some soap dropped of and they said they would send someone to help with the fireplace. Hours pass and we call again. Finally some soap however they dismissed the issue with the fireplace and we never heard anything about it again. That evening we asked for a couple extra towels. We got a lecture and talked down to. It seems that the staff are very inconvenienced by their guests. We felt we had to fend for ourselves and it didn't make us feel welcome.
Suites have good kitchen facilities including an oven which is super rare on the road. Front desk staff seemed a little over worked trying to stop other guests from having an impromptu party in the hotel foyer and not social distancing. There’s a pool and an ATM in the lobby. Laundry facilities work but ignore the signs, everything is $2 not $1.50 like the signs say. There is only one elevator and 2 luggage carts...so maybe consider taking the stairs? Warning about the fire alarms. They are extremely sensitive. Steam from the shower will set them off so close the door when you shower, and when you cook open the windows and use the vent fan.
This stay was both very bad and very good. The bad parts were the GPS kept directing us away from the hotel and it took us about an hour to find it.nThe front desk associate was very kert, Rude and dismissive and a liar.nnThe good is the suite was nice. The day desk associate was so kind and helpful. She went over and above.nnThe very good was we came back to the hotel after checking to see if the power was back on in our home. We needed to come back the the hotel to check out and there was nowhere to park to I sat in my car in one of the handicapped spaces and the evening desk associate came outside and invited me inside and gave me a snack. Very kind and gracious!
The staff of this hotel have been great in a hectic and uncertain time. Everyone is extremely helpful and go above and beyond the call of duty. Some things have been modified or curtailed because of COVID-19 but overall the hotel is clean, spacious, and comfortable. Can't really ask for more.
Large rooms. Attentive and polite staff.
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