Red Lion Hotel Twin Falls

No shampho. No soap, no water to drink.

I checked I this afternoon. The computers were apparently down. My credit card and personal information were taken down on a piece of paper. The person. Who checked me in was so preoccupied with complaining about how much she had to do that she all but ignored me and I got no personal attention and she didn't program my room keys correctly. Also was informed that the on-site restaurant and bar was closed...and that the door near my room wasn't working and that I had to use a door far from my room.nUpon getting to my room, key didn't work.had to walk with my bags all the way back to lobby to get a new key.nGot back to my room, key worked but couldn't open the door because the door sill at the bottom of the door was broken in half!! I had to move the broken sill out of the way to get into my room.nAs a side note the door they told me was broken was actually proper up by a rock...as I walked down the hallways I noticed many rooms that were wide open with nobody in them. I did observe one young lady in a room who looked like she might be a staff member who was sitting on a bed talking on a cell phone.nThis is a huge violation of covid-19 protocol and a complete lack of anyone who cares at all about the cleanliness of the rooms. Anyone could walk in and do who knows what and leave. Not to mention the staff who obviously could care less about cleaning a room for the next guest.nThe sheets in my room were wrinkled at the end...makes me think they just redid the sheets and didn't replace them.nI travel for a living and this place is dubious at best for practices of cleanliness or security.nWhomever runs this place should be ashamed.nI'm leaving just a few hours of checking in because of my doubts of their integrity of cleanliness and lack of maintaining their facility.nI wouldn't touch a toe in the nasty bathroom.

Rooms were clean. Location is near I-84.nTakes a bit to get checked in or to get help at the front desk.nDuring out stay, we didn't receive housekeeping or new towels.nAfter calling the front desk, they required that I bring the used towels. in order to receive new towels. When asking for multiple towels (3) they would allow one towel.

Our one night stay at this hotel was a clean and comfortable one. And on top of that they were very welcoming of our dog we were traveling with. The bed was very comfortable ,again I must give emphasis, and clean. While we did not use the pool the courtyard it was in was well kept and the pool area looked nice. Overall I would recommend staying at this location.

Having stayed in Red Lion hotels from West Virgina to Idaho, I'm always happy with the cleanliness; standards of comfort items and staff friendliness. My room was simple yet extremely comfortable and I slept soundly! Also enjoy that I can travel with my small pets for only $15 a pet!