Seattle Electric Bike - Bellingham!

Super helpful staff and very covid conscious! Great hills to test drive the bikes ud83dude00

I can definitely make allowances for Covid but I wanted to check out an electric cargo bike with an eye towards purchase and I had a very unsatisfying experience.nn(1) they didn't answer the phone when i called ahead to ask what's available, (2) on arrival the person helping me was a bit halting on the info - several delays when she went back to look for info or parts they didn't have, (3) you can't test ride without signing up on the website and she couldn't sign me up there in person.nnI want to support local business but if I can't get the value-add of checking out the product first hand or getting info on it from direct knowledge I couldn't just get on a website why wouldn't I just order online?

This place is awesome, the owner Stephen gave me incredible service. Make sure to watch this places website in Jan/Feb to catch the year end deals. Insane markdowns. Would not buy any other way, support your local bike shop! Warranty and build are unbeatable

Customer service was excellent. Had a question about my bike and left a message not expecting a timely response as I know Covid has really impacted bike shops. I received a call back from Stefan(sp?) at 7:30pm. He talked me though my question and was patient and informative.nBought a Tern GSD from them Dec 2018 and love it. Would highly recommend both the bike and the shop.

Talk to Jason at the Fair Haven store, super nice and helpful. I highly recommend.