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Earl
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Earl
Reviews
Amelia Mendenhall (10/06/2020)
Earl's was recommended to me by a trustworthy friend, and she was right. Staci is super knowledgeable, helped me guide my decisions and kept things simple. I LOVE my bike, she was able to find one that I could get sooner than later which was a miracle. Great folks, excellent service and couldn't recommend highly enough. BUY LOCAL!
Cameron Miller (09/14/2020)
I purchased a $6k xtracycle through Earl's last summer, as opposed to buying it online - even though I would have saved a little $$ by buying it online. I believe in local businesses, and wanted to develop a relationship with a local bike shop to support my ongoing needs.nnAfter my purchase, my experience with Earl's has been poor. I purchased accessories which I was supposed to get a 10% discount on, but didn't. They promised to provide me with a refund several times, but never did.nnI had to have the tires replaced under warranty, and it took several weeks, with me following up regularly, and them seeming to forget about it between my inquiries.nnMost recently, something happened that led me to believe that the Bosch motor might need warranty work - the crank just spun. I called Earl's and was quoted three week to even look at it.nnI called the Trek dealer in town the next day - because they are a Bosch dealer and can do warranty work. They got me in the following day and out the next - with a full service and the issue with the crank resolved.nnThere's an aloof attitude at Earl's that, through multiple experiences, has led me to conclude that I won't be going back.
Emily Daley (09/03/2020)
Wish I caught the name of the gentleman that helped me with my rear tire and bike basket purchase. He was so helpful, and after the 4 bike shops I visited earlier Earls was certainly the most can do and down to earth. And I managed to fix my first tire with his advice. Plus there was the cutest pup you ever did see!!
Jesse James (10/28/2020)
I am getting a very old bike back on the road. They made an honest effort to understand what I was looking for and ended up having most of what was on my list, I also never felt rushed or unwelcome! Will definitely return when I need something!!
Britany Moncur (05/30/2020)
Staci and Craig are wonderful people who care about what they do and the people they serve. I had my bike stolen and when I called to ask about a replacement Staci knew exactly which bike she thought I’d like and sure enough I’m extremely happy with my new hybrid. When I went to test drive and purchase they put my accessories on and we had good conversation with the owner while we waited. Great selection, great service, cool people, local shop. All wins in my book
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