Map
Detailed Information
- Place Types Roofing contractor
- Address 3929 Martin Way E suite b, Olympia, WA 98506, USA
- Coordinate 47.0472017,-122.8377986
- Website https://www.weatherguardwa.com/
- Rating 4.2
- Compound Code 25W6+VV Olympia, WA, USA
Photos
Reviews
Weatherguard Roofing did an outstanding job on installing a new roof on our house this week. The crew was very professional, arrived at the scheduled time and our roof looks amazing. They took extra care with cleanup around the project and left the yard looking better then when they came. It was a great experience, I highly recommend them!
We had our shake roof replaced with composition shingles. They had to put plywood sheeting on the entire roof. Their workers did a great job including removing our chimney and replacing a skylight. Only had a couple of ceiling issues which they repaired. Would recommend them for roof replacement. Only issue was with the salesman who did not do a follow up. He did a great job as a salesman however. Keri at the front office was super. Top notch company.
This is by far one of the best roofing and roof cleaning companies in the entire Thurston county area. I will use them every time the need arises. I have read a prior review and feel it is ashamed to see a company that operates with such integrity get hammered on over an unfortunate event. No need to slander
Best price and they do best work, put tarps down for any nails/debris, they hand nail, and do correct flashing. I am a real estate agent and only use them for top quality work.
I wish I could give a zero star review. Weatherguard Roofing was recommended to us by our realtor. We had them give us a bid on how much it would cost to clean our tile roof last Fall, when we purchased our home. The inspector told us that the valleys really needed cleaning or we would have water issues. We felt the bid was reasonable if they did everything that was in the contract. We had never had a tile roof before so we depended on them to be the experts and follow the correct protocol. In Sept., they sent a person who was in an unmarked vehicle and really didn't engage with us. It didn't give us a good feeling but we had to assume they were sending a professional who knew how to clean a tile roof. He did not. I won't go into the details but he didn't follow the protocol in the contract. We have tile roofs on most of the homes in our neighborhood and we immediately heard from our neighbors, post process, that he didn't clean the roof correctly. It cost us $1,000 to have that done. Fast forward to December. The rains came and because the the valleys weren't cleaned properly we had water coming into the walls of our home. Several weeks of mitigation and repair (by knowledgeable people) required an insurance claim of over $17,000. When subrogated by our insurance company they took no responsibility. Needless to say, our neighborhood is well aware of what happened and the company that caused this damage. We heard there was a similar claim against this company and found that they were using unqualified individuals to do tile roofs. I've waited a while to post this review because I thought they might do the right thing.nFollow up to response: We did give you the opportunity to respond to our water emergency. We called you as soon as the water started coming into our house. Your person said you were too busy to respond and provided a recommendation to contact another roofing contractor. It was an emergency, water was coming into our home. We called him and he referred us to a former partner, who was willing to come out that day to help us. Your person did call back the following week. We could not wait that long for someone to come out and mitigate the damage. That was the direction of our insurance company. No one else had been on that roof, since the cleaning from Weatherguard. The debris was parts of our roof. In your response you didn't respond to the quality of the job (per the contract) or the qualifications of the person who did it. It said, in the cleaning contract, that the valleys would be opened up and cleaned out. They were not. We didn't get back on the roof, following the cleaning to inspect it. We trusted that the job had been done as agreed. As you well know, the problems don't always show up right away. The Fall weather revealed the problems. If your company didn't have the knowledge of how to clean a roof like ours, I would have expected you would have turned down the job. The fact that you're not willing to take any responsibility for this problem is unfortunate.
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