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Planet Cyclery
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Rocky Butler (10/27/2020)
I don't know what is up with the bad reviews here, but I have had nothing but success. I order bicycle parts they show up at my house next day. Correct and new in the box. Couldn't be better!
Jonathan Lowsky (08/27/2020)
I placed an order Priority Mail Overnight with them since they guaranteed delivery by Tuesday, 8/24/2020 and since they are in Colorado (as I am) I thought that would expedite things and I would keep my business local. It is now 8/27/2020 and my order is in, wait for it, SAN FRANCISCO!! Nice job Planet Cyclery -- you merely had to ship it from Wheat Ridge to Basalt. Not exactly NY to Tokyo. I will never order from them again. Nor should you.
Gerrick Huntsman (01/16/2020)
I ordered several inner tubes through amazon. When it came there was a mix up. As soon as I reached out to Planet Cyclery they didnt skip a beat to make things right. They immediately sent out a correct replacement order. The fact that they handled it with such professionalism and customer service has earned them a life time customer which might not mean much considering the quality of the items I received are top notch but if I ever need anything in the future Planet Cyclery will always be the people I use.
Douglas White (05/06/2020)
Customer service is a joke. Lucky I ordered via Amazon so they will take care of any issues. Find a better place to visit / order .
Kai Drumm (08/22/2020)
Not a retail outlet - this is the online store headquarters or something
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