Map
Detailed Information
- Place Types Bicycle store
- Address 9000 E Peakview Ave, Greenwood Village, CO 80111, USA
- Coordinate 39.5982561,-104.8856893
- Website https://www.rei.com/stores/greenwood-village.html
- Rating 4.4
- Compound Code H4X7+8P Greenwood Village, CO,
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 10:00 AM – 7:00 PM
Photos
Reviews
Your employee, Dave, is the most thoughtful and helpful associate I have ever met! I ordered a roof box and picked it up at the store. I asked them if they could install it for me, and keep socially distanced from me. Dave helped bring it outback and with another associate, they found out that the box may be slightly defective, so Dave told me what had happened and told me he would have an associate who works in repairs take a look. Dave was honest and told me he was not sure if he was comfortable sending me back with it so he looked if he could order me a new one and he could not and I need it for a trip coming up. He showed me and took the time to explain the problem (the opening hinge arm was a little loose in its locking position) and he put it on my car for me after I told him I was okay with it. He was genuinely concerned and did everything he could to help me out, as well as maintaining safety by wearing masks and gloves which I appreciate. It is perfect and works perfectly, and I appreciate how concerned he was and how he took the time to teach me how to install it and take it off and put on the box. Even gave great tips for owning the box! He deserves a raise because that was the best costumer service I have ever had!
One of your employees, Christopher Rodrigues at REI store 61 is absolutely brilliant. I had the opportunity to work for The Walt Disney Company for 24 years. I traveled the world as a coach and trainer to ensure that Disney teams worldwide were representing The Walt Disney Company by providing exceptional customer service. So, it is with great admiration that I write this review to tell you what a fantastic employee you have in Christopher. We've been customers of REI for decades, and ever since you opened your Greenwood Village store we have received exceptional customer service from Christopher. He's always incredibly polite, wonderfully attentive, extremely knowledgeable and terrifically cordial. If I was still at Disney, I'd hold him up as a stellar employee and as a consummate example of how to represent one's brand. I just can't say enough about Christopher. He's that good.
One of the best customer service experiences i have had in a long time. I found all the gear I needed with the help of knowledgeable employees. I think his name is Todd? He helped find a backpack and hydrapack. He was soo rad! Even the clerk at the register was awesome and reminded me I had coupon. This store has a great selection and is very clean.
All the team members there are super dope, crazy insightful, and hella nice. They helped me with a ton of decisions today and I feel far more confident in my initial backpacking set up than I would have if I just did online research. Yeah, REI is pricey, but with outdoors stuff you get what you pay for, so just be prepared for that
REI is doing the right for us. Doors wide open, green-vested associates greeting guests & making sure the store isn't too crowded. Separate online pick-up either from your car or in-store yet separated from the regular checkout line. The rep helping me even searched the storeroom to locate an item that had been labeled as unavailable so i could make that much needed purchase too!
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