Bikes Together

My preferred bike shop in Denver. Expert mechanics and retail people, with no pretension. Even in peak Covid, I received fair priced service quick. The mechanic gave options, she was fair and got it done while I waited (I feel fortunate). Bike purchase inventory was light it seemed, but that changes often since they rebuild used stuff. Thanks Garrett, thanks bikes together, my neighborhood shop.

Love this place. Making bikes happen in the community!

I understand the COVID-19 situation is making things complicated for everyone. However, this place was super rude to me today and I feel it was completely unjustified, regardless of COVID-19. My family just moved to Denver. We are both working from home full time and homeschooling our 2 kids (like everyone else right now). We both want bikes so once we are able to go back into our workplaces we can do so by bike instead of by car. We stop by the Fairfax location today and see a sign that they are only seeing people by appointment right now. Ok, I understand that. So I ask about how to schedule an appointment because there wasn’t an option to do so on their website. The person I spoke with explained that every Tuesday at noon they set out a clipboard and people sign up for appointments that way. So I ask if there is another option because my husband and I both work Monday-Friday. He explains that they want to give the Park Hill neighborhood priority to these appointments. I inform him that we do in fact live in Park Hill we just can’t get down to the store at noon on a Tuesday. This is what upset me. He says that they want people who are available noon on Tuesdays to get priority for those appointments. Who exactly is he talking about? Rich people without jobs? If they are booked out two weeks, fine. I’ll get in line and follow the rules. I feel like I was told to “go away, I’m not going to let you make an appointment.” Perhaps I’m being too sensitive. But he did in fact tell me he can’t and won’t help me and I’m confused as to why. I think this place has a snobby elitist vibe and I’d go elsewhere if I were you.

This place is great!! They clearly put the customer first. Nate worked with me. He was clearly concerned with meeting my needs. I would never go anywhere else for my cycling product or service needs!

I've been coming here for bike repairs and classes and so on for five plus years, and it's a consistent delight and an incredibly valuable resource for its community. Absolutely worth every penny I spend here, and with helpful, kind, well informed volunteers to assist with every bicycle related need you may have. A joy to have in Denver.