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Cognition Cyclery

903 Castro St, Mountain View, CA 94041, USA

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Detailed Information

Place Types Bicycle store
Address 903 Castro St, Mountain View, CA 94041, USA
Coordinate 37.3861,-122.0835222
Website https://www.cognitioncyclery.com/
Rating 4.3
Compound Code 9WP8+CH Mountain View, CA, USA

Openning hours

Monday 11:00 AM – 5:00 PM
Tuesday 11:00 AM – 5:00 PM
Wednesday 11:00 AM – 5:00 PM
Thursday 11:00 AM – 5:00 PM
Friday 11:00 AM – 5:00 PM
Saturday 11:00 AM – 5:00 PM
Sunday 11:00 AM – 5:00 PM

Photos

Reviews

Daniel Richards (11/14/2020)

I just had a little thing that needed fixing, they did it right then and there. Probably took 10 minutes (very fast) and they didn't charge me anything. Really a classy small town bike shop move, not something you'd get at performance or mikes. They definitely just got another loyal customer.

Tushar Gupta (07/20/2020)

I recently transported a bike from Los Angeles and forgot the front skewer there. I went to the shop's service department. A very tall gentleman helps me out and gives me a used skewer. I ask him if I can pay for it. He thinks a bit and says 'maybe 5 bucks in the tip jar'. I had a 10$ bill. I give it to him and thank him profusely. He is super happy and very friendly. Definitely coming back again.

Jon Diorio (08/02/2020)

These guys are fantastic. They weren’t taking repair jobs due to a covid backlog, yet they still took a few minutes to give me a quick consult. And then when it might be a 10 minute fix, they took the time to test it out (and wound up fixing it). If I were in their shoes, it would’ve been easy to just say “leave your bike and will try and get to it in two weeks.” So I really appreciate them taking a few minutes to help me out like this. They have my business now.

Sushmita Azad (10/10/2020)

Went there to fix a flat, and they kindly let us borrow their pump. Great staff and service. Thanks again!

Dan Borstelmann (07/22/2020)

Cognition has been incredibly helpful with all my bike related needs before, during, and hopefully after this pandemic is over. The mechanics are diligent and friendly, sales people are genuinely helpful and knowledgable, and the quality of the service work they do is top notch. I wouldn't trade Cog for any shop on the peninsula. I have bought bikes here, fixed bikes here, and even had them manage warranties due to defects from the manufacturer.nnAnd for all those people complaining about lack of stock or not being allowed in the store, we are in the middle of a pandemic! Bikes and bike parts supply lines have been getting hammered by all of us consumers! So have some patience please, it's not any one shop's fault. They are also slammed on service requests, it's not easy stuff and it takes time. Finding qualified bike mechanics is hard. They are doing the best they can to keep the store clean and safe while handling unbelievable demand.nnI am glad to call Cog my home shop and will continue to do all bike related servicing there!

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