Best Western Sky Valley Inn

Beautiful hotel. Spacious rooms with comfortable beds. Very good location. Great concierge service. The hotel is very large, so it can also feel quite impersonal!!

Wasn't too bad of a place. Had a couple mix ups during check in with our reservation. Said they didn't have it so we just got a room, then they called saying of we didn't use the reservation we would still be charged for the room... And we were like... Umm we already checked in? But they did get that squared away thank goodness. The rooms are very clean no issues there. The walls are thin, I could hear the neighbor talking ALL night long. Kept me up all night 2 nights in a row. I got maybe 5 hours of sleep total for 2 nights. I know that's not really the staffs fault though. I would probably stay there again.

I had a wonderful stay with my 2 cats at this hotel, it was a last minute decision to stay at s hotel on my trip. So glad I picked this one.

As long as one remembers he is in Monroe, WA and not Beverly Hills, he will be satisfied with the accommodations (just being realistic and not snarky). Friendly staff and immaculate rooms and a much better an average breakfast and internet service (with Microsoft close by this better be!) are strong reasons to stay here. Staff went out of its way, for instance to make sure the very good hotel breakfast was ready for those who had to leave a little earlier than the usual breakfast time. This is a big plus as was the attitude of all the staff...really friendly and tried to meet the needs of guests as best they could. Suite bathroom tubs are excellent spa type. Did not use TV so cannot comment. Areas for big improvement concern the desk area. A lack of outlet plugs makes plug in devices almost useless. One has to crawl under the desk to find one outlet...not easy as one gets older. Desk lamp provides just average light. So called reading lamp by bed is a joke; I suppose o.k. if you are an owl, but not so good if an older human. If you like rock hard pillows this is the bed for you. Mattress decent. Towels above average. Soap below average. Internet fast and connected without hassle, much appreciated when doing business at night...once one crawls under that desk to hook it up! With a little effort on the part of ownership and management this could be a really outstanding property. Right now it is good for its location. Since this last review, I have returned. Would give one half more of a star to 3 1/2; should be a solid 4 if management/ownership cared. The big guys and gals at BW need to have a talk with the folks who make decisions at this property. Soap much better. Pillows better. Used spa tub this time and it was wonderful. Light by bed is pathetic still in spite of complaints. Internet excellent. Work station area, used to call this a desk in my day, in room 104 has ZERO plug ins or outlets. I was told to check the desk lamp and that this had outlets. I did and it did not. This is unacceptable and unaddressed after two years of notice to ownership and management. BW needs to address this issue above all the others. Ran out of food at breakfast, but while it was there, it was above average. One would think that a nice BW property, after being notified for 2 years about a real set of problems, would do something about them. Back next February and if they will still rent me a room after my comments, geez, I am just trying to be constructive, I will upgrade this review. Frankly, I feel a complimentary night is due to me.

It was very clean and the staff was extremely courteous! Would stay again!