Map
Detailed Information
- Place Types Bicycle store
- Address 1955 El Camino Real, Palo Alto, CA 94306, USA
- Coordinate 37.428299,-122.1494003
- Website https://www.cardinalbikes.com/
- Rating 4.4
- Compound Code CVH2+86 Palo Alto, CA, USA
Openning hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 10:00 AM – 6:00 PM
- Sunday 10:00 AM – 6:00 PM
Photos
Reviews
Purchased a new Scott bike from this shop, received the bike and had issues with flaws in the manufacturing on the crank arms. I emailed, facebook messaged and call numerous times for assistance and trying to make a warranty claim on the the components. I have never been able to get ahold of them or received any form of reply from this shop. I ended up having to go through both Scott and Shimano to be sent to a local bike shop for them to help me with the warranty claim on the parts. I would avoid doing business with this bike shop as they will be no help after they have sold you the bike.
The bikes are inexpensive and a great selection. The staff is knowledgeable and Jose was exceptional. They even delivered for me on the same day. They fixed every additions I needed right away. I would recommend them.
FRAUD ALERT: I had originally purchased a Bicycle from “Cardinal” that needed to be exchanged for having such ridiculously squeaky brakes, but: I then got another Bicycle that was “New” and yet I now come to find that both Chain and Gears are extremely used to the point that I now imminently need to replace them after only One Month of Ownership. Jackson and Jose are Frauds, they Sold me an extremely defective/used product. The People that own and operate this Business merit floggings to infinite Hells.
Bought a used bike from them this weekend. Loved the bike when I saw it, but it made a screeching noise when I hit the brakes. They took well over a day to thoroughly inspect it, entirely changed the front hydraulic brakes, the rotors and the brake pads on both ends with good quality parts and plus gave me a discount on the marked price. They guys at the counter were very nice and willing to help. They have a good selection of new bikes at the store as well. They let me try an ebike while I was waiting for my bike to get fixed as well.
UPDATE: After the owners response, I came back in and they were so helpful and accommodating and kept to the trade. Very pleased with this business.nnFirst post: I wanted to get into road biking so buying a used bike seemed like a good idea. I found a beautiful Buenos Aires Lemond bike for $550. They said it fit me well, I had no idea, but trusted them. Come to find out it was too big and couldn't be adjusted smaller. They offered me $100 back for it. I feel like they took advantage of my lack of knowledge. They should have told me the bike was too big for me. They just want the sales. I do not recommend their business.
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