Hampton Inn & Suites Tacoma-Mall

Clean and nice bed squeaked a little

Well I am a past employee of Hilton also grew up with my father being GM of Hiltons and living in hotels etc.. I will be honest here on my true opinion of this stay. I had room 206 we came up because my little son had a medical procedure. This location of the hotel was a great distance for where we needed to be. We got a good rate on the hhonors app for a gold member. I had no troubles with checking in with my digital key (yay) .nnThe front desk staff during the day / evening were friendly to me and my little son who liked the little red fishies..Thank You! Room 206 did have a toilet issue the water kept spinning in the toilet but I didn't want to change rooms and my son resting on and off I opted for maintenance after my stay. If the issue got worse than I would have called.nnThis room is over the parking lot I could see my car however there is a building being built and noisy in the mornings. You can certainly look out the window for hours and people watch up and down the street or cars flying around the corners I am not sure if I was in a good part of Tacoma or not LOL.nnThe room is away from ice machines and elevators it was quiet for our 3 days. The carpets however I think need a good shampooing my feet were constantly sticking or super dirty from walking around in the room.nnThe breakfast bag was little muffins and water in a bag I think because of covid. I had to find something for my son to eat elsewhere. There is a busy area and Dennys across the way. Don't do Jack in the box.. it was gross stale old food served and the coffee made me wanna spit.

Off top I enjoyed my two night stay. The manager who checked us in was such a nice woman. We requested a room where we could monitor our vehicle and she accommodated us the perfect room, room #130. Room was clean, had perfect amenities, a fridge, microwave, coffee, and plenty of outlets to charge your electronics. Breakfast is served 6-10 which was bagged muffins, water & a bar.

Great hotels

Nice and clean. Looks renovated. The breakfast is symbolic. Windows overlook a homeless camp where the Chinese restaurant used to be, but we had no bad experience with that.