IHG Army Hotels Bronson Hall-Historia

While the hotel itself is usually OK are the changes due to Covid challenging for the guests. Room service is reduced to once per week, while that is OK due to the current situation should have rooms though been equipped with more necessities such as toilet paper, towels, laundry baskets etc. Also, would it be nice if each room would have some sanitizing wipes so guests can clean their rooms since Room service only happens once a week. When you have kids and/or dogs you can imagine the mess that could happen, especially with the carpet floors that the rooms are equipped with so be prepared to bring a bunch of wipes and maybe some carpet cleaner so you don't walk on stickiness until Room service comes. While it is completely understandable that during these uncertain times change had to happen, could have other things like equipping rooms with more necessities been implemented.nAlso,nDuring our stay were there dog poop stains in the hallway for almost 4 days. While no fault to the hotel or it's employees and only the fault and laziness of the Dog's owner is it still disgusting to see it and it's a germ pool. It simply should have been cleaned right away.nFurthermore,nThe situation with the laundry room is not any better. While the washing machines are fast and get the laundry clean, are the dryers the opposite. Small loads of laundry took 3 hours to dry and sometimes even after 3 hours it was still damp. Either replace the dryers or make sure that they get cleaned out properly (vent, lint trap etc).

PROS: Fast check-in and patient despite us swarming them unannounced. Room was cleaned, supplies stocked, bed comfy, nice housekeepers, has fridge, microwave, pretty much covers all the basics. Also, has strong/heavy doors and soundproof walls.nCONS: Towels were old and itchy. Upgrade to a smart TV doesn't hurt either. Wifi was slow too.

Went to Fort Lewis for military purposes and this Hotel is beautiful and their services are phenomenally good. Wouldn't mind returning someday with my family.

Overall quite decent and I enjoyed my stay. The reduced and discounted rate that was offered for the month of April was a good idea but was just a beginning. The rates are still way out of line with what is charged at other Army lodging facilities. These other Army lodging facilities provide substantially the same level and quality of services. They do so and offer substantially better rates.

I wasn't sure about this place when I read earlier reviews, but it's actually very good. My stay has been in one I've the additional buildings, and I have no complaints.nEverything seems to have been renovated recently. There is a breakfast in my building, 2111, and a gym next door. These are in addition to the main hotel facilities, which is quite close on a single campus and reached by a covered sidewalk.nThere are several laundry options. There is even a guest kitchen with a standard range (including an oven) on my floor. I haven't checked for others.nThe only headscratcher was the vending room with no vending machines.nOverall a comfortable place to be for a few days of TDY.