Map
Detailed Information
- Place Types Roofing contractor
- Address 146 Estep Rd, Napavine, WA 98532, USA
- Coordinate 46.5854044,-122.8885652
- Website http://www.themetalmill.com/
- Rating 4.4
- Compound Code H4P6+5H Napavine, WA, USA
Photos
Reviews
They were able to custom fabricate metal roofing in a few days. The color was spot on. Very nice employees who took the time to load our flatbed. Good price. Nice guys.
Poor customer service, which is actually a new problem. Because I've been a customer. After waiting to get help at the counter I left my information and the materials I needed with the person at the counter. I was told he would call that afternoon. Two days later no call. I got the same person I left my information with and he shrugged me off stating their scrap pieces were longer than my required length. He then brushed me off in a mumble as to why he didn't call me back. I explained that I needed the tin, so needed to know pricing but had hoped for better pricing by buying odd colored end pieces that didn't match. I repeatedly explained I understood the scrap would need to be cut but wanted to buy their scraps to be cut down hoping it would be less expensive. He kept saying it needed to be cut so their scrap wouldn't work... Again hung up on cutting. Then he just basically started throwing outrageous prices at me. Because the first time I ordered it was $60, then I bought again at $80, then $120plus tax and now $176plus tax... For the same thing I always get. He explained they only had one price increase and I said yeah so how come I am paying more than double I had previously. Again, it's not that he was unwilling to cut a deal on buy mismatched odds and ends it was the fact that he couldn't be bothered to call me for the materials I still need, that he refuse to listen to me and was frankly dismissive and rude. Buy local, guess I will buy big box instead.
These guys are great. Good prices and support helpful.
There are no pictures or prices on there website Ann's when I called the guy that answered the phone could not answer any of my questions, told me I needed to talk to someone else.
Great place to do business with! Always helpful.
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