Map
Detailed Information
- Place Types Bicycle store
- Address 1988 Shattuck Ave, Berkeley, CA 94704, USA
- Coordinate 37.8724354,-122.2686821
- Website http://www.missinglink.org/
- Rating 4.6
- Compound Code VPCJ+XG Berkeley, CA, USA
Openning hours
- Monday 11:00 AM – 5:00 PM
- Tuesday 11:00 AM – 5:00 PM
- Wednesday 11:00 AM – 5:00 PM
- Thursday 11:00 AM – 5:00 PM
- Friday 11:00 AM – 5:00 PM
- Saturday 11:00 AM – 5:00 PM
- Sunday 11:00 AM – 5:00 PM
Photos
Reviews
Got an old BionX rear hub rebuilt after the previous bike shop did a train wreck of a job. Missing Link went well above and beyond, including hand cutting 36 spokes at two different lengths to get the dishing right without compromising thread engagement. The wheel now rolls smooth as silk, and far far better than ever before. And all at a price lower than what I would have expected to pay in Oklahoma, let alone Berkeley. This shop definitely has master craftsmen who take pride in their work!nnUpdate: Stress tested the rebuilt wheel on the Skyline-Pinehurst loop, and it was so good I had a 10% improvement on my previous speed record. It really is like riding on a rail!
Disappointing. Won’t be coming back. I have a road bike worth a couple hundred dollars that needed basic repairs. After waiting 20 minutes just to talk to someone, Young man with tan skin gave me worst customer service ever. Getting him to write up my repair ticket felt like pulling teeth. I left paying hundreds of dollars and my bike actually functioned worse when I left. No one bothered to test drive or inform me of any possible replacement part incompatibilities. Came back to complain and the tried to sell me hundreds of dollars more worth of repairs. Went to Biketopia and got my bike working for $35. Maybe this is a good place if u r super rich but I expected better service from a locally owned shop
Got great service for a tire issue and ended up buying accessories. I have a hard tail Specialized Rockhopper 29er. I love it, but there are more expensive bikes. They were not pushy or judgmental. Bike snobs. Got good input in tire repair and even local trails from James. Highly recommend.
Love this crew! I always get good service and knowledgeable advice. The techs have gone out of their way to adjust my 18-year-old derailleur several times and one tech persistently trouble-shot an annoying frame squeak over several visits and didn't actually charge me.nnThis is a COOPERATIVE! How many groups of folx have figured out how to successfully sustain themselves in that mode for so long? That relational work and creating a culture to maintain it is behind-the-scenes work that is unsung. Hats off to you and thanks for modeling community to our community!
So fast! So skilled! So friendly! So helpful! So reasonably priced. I want these guys to stay open.
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