CVS

PRESCRIPTION SKIMMING at Vienna CVS on Maple Avenue: I want to make a very serious accusation. Someone at this pharmacy is skimming prescriptions probably for their own use or to sell. They filled a prescription for me on October 22, 2020 of a controlled medication. Instead of 35 tablets listed on the bottle, they gave me 22. I immediately took a picture of the 22 tablets while I was still in the parking lot. I showed my husband and we both counted them. 13 missing tablets. These medications have to be double counted at the pharmacy when they are dispersed, so it is very unlikely that it was a mistake. If there was a mistake, their inventory would show 13 extra Tablets. I had just gotten out of the hospital for a severe allergic reaction which was still raging, so I didn’t feel up to confronting the pharmacist that day. I returned a week later and spoke to the pharmacist. I remembered it was her who filled my prescription. She looked it up in their computer and confirmed that it was her who filled it. I told her I wanted to report the prescription skimming. She offered to give me more of the medicine. I said I didn’t need it any more, the medical issue had resolved, but I wanted to report the incident to whoever was in charge. She said she was in charge and would tell her staff. She would not let me speak to anyone else. Something very wrong is going on at CVS pharmacy in Vienna on Maple. I have switched pharmacies, and told all my health care providers about the irregularity. Check your prescriptions filled there carefully and consider going somewhere else.

The gentleman at the register is very polite and professional. People are often rude to him and he manages to keep his cool. It’s a very busy pharmacy and I’m grateful for them being here to help.

Quick and nice staff. Last minute Christmas run.

Worst customer service. So rude!

Kevin is a great pharmacist, always helpful