Map
Detailed Information
- Place Types Lodging
- Address 2017 E 9th St, Cleveland, OH 44115, USA
- Coordinate 41.4997757,-81.6860501
- Website https://www.metropolitancleveland.com/
- Rating 4.5
- Compound Code F8X7+WH Cleveland, OH, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
The staff was friendly and the rooms were nice. However there were some hiccups.nnThe website does ask if you would like a early check-in, I did call multiple times before the date we were to check in to make sure this could be accommodate it. It was not until the day of, I was informed that this is not something they provide.nnOne of my rooms was ready at 4pm, while the other was not ready till 5:30pm. It was a special occasion and the time was very important for us. They did offer to comp a meal, but there idea of comp a meal for 6 people is just $40 towards our dinner. The other option was 10% off just 1 of my rooms. I do feel like there was more that could of been done seeing how 2 rooms at this hotel is not cheap. If I would of remember my military ID they would of been able to offer a better discount, I was informed.nnThey hotel is very beautiful and in a perfect spot, the staff is wonderful and polite.nHowever when it comes to messing up a very important moment/occasion I do feel like more could of been done.
hands down the best place in Cleveland to stay, or to enjoy a night out at. couldn't believe how clean it was and how courteous and polite the staff was. food at Adega was on point, and if you are a fan of flavor, I truly recommend this five-star dinner as a must go to spot. If you're looking for drinks, or an upscale Night Out, The Vault located down in the basement levels have probably one of the most unique settings I've seen. Multiple old vaults from an actual bank. Upscale drinks, plenty of places to sit, and definitely the place to dress to impress!
Chic downtown hotel catering to a younger, trendier crowd. Had an awesome experience staying here as tourists in Cleveland. Rooms are quite nice and the restaurants/bars in the hotel are good enough that they are worth visiting even if you’re not staying there. My only minor complaint is regarding the bed and pillows as they were a bit underwhelming for what I would expect for this tier of hotel.
I celebrated my 40th birthday here on April 3rd this year by doing a photo shoot and hosting a dinner party in the Vault. I WAS BEYOND IMPRESSED WAS THE SERVICE AND TREATMENT THAT I RECEIVED FROM THE ENTIRE STAFF UPON ARRIVAL THROUGH DEPARTURE!!! I literally felt famous the entire time. I would absolutely come back just to stay as well as host another event. Sandra was extremely helpful in coordinating the event for me. Carl and the front desk staff were AMAZING. Erik the day of coordinator and his staff Gina and Jose, the bartender, the additional wait staff were INCREDIBLE. Security was INPECCIBLE and thorough. The food was EXQUISITE. My guests were extremely impressed with every aspect of the evening and I will never forget the day, I am so thankful and appreciative, and cannot wait to come back!
Great spot to reserve your stay! Spring/Summer weather have perks of enjoying the rooftop bar and lounge. Fine dining is nice and valet is not so much. Next time I'll park my car at a parking garage around the corner.
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