American Restoration Water & Fire LLC of Albuquerque

We discovered a significant mold problem during our kitchen remodel and decided to go with American Restoration based on Google reviews and availability. A tech arrived at our house within two hours of our call on a Saturday. Abner was friendly and knowledgable and was able to put up a temporary containment to allow us to stay in our home until work could begin the following Monday. Elena was assigned as our project manager and she was absolutely amazing throughout every step of the process. She truly went above and beyond to make sure we had everything we needed and to answer all of our questions. She worked directly with our insurance company and was always available if we needed her. Abner's work was top notch – clean and efficient, and he explained each step of the process and what we should expect. The entire process was completed in just a few days, and Elena made sure to help us get a reconstruction team set up before she closed out our file. I would recommend American Restoration to my own friends and family without hesitation.

I seen the American Restoration Van parked at my neighbors house... I was concerned maybe I had a black mold problem with water in my home under my water heater. I went to my neighbor house to inquire about services from American Restoration. The man, Joel, who was not on the clock at the time, offered to come and give me a free inspection On his own time.. no charge. He showed me how the water meter worked and the run down of possible mold. My home was dry and no mold. The guy said that the water staining was from a previous leak but since the studs were exposed under the water heater behind the inspection panel he reassured no mold or wetness anywhere. From my experience with this company I would highly recommend them to everybody and anybody I come across. Polite, Respectful, and very knowledgeable. Cheers to this company for having great employees going out of their way to help customers, or in my case a potential customer. Thank you American Restoration

Joel and Joe C have been simply amazing. More than professional and respectful. American Restoration is the best company for this work. Respectful. Professional. They know their job and do it well. Thank you so much

Sipree Mendez was the technician that came to my home to begin the process of removing the water from my home and demolition of damaged floors. He was a professional in all respects. Extremely polite and respectful of us and our home. He answered all of my questions clearly and quickly. If you judge a company by the people that work for it, then you should know that this company is great! I would not hesitate to work with them in the future. Thank you American Restoration.

Can’t say enough good things about this company! Kim was kind, professional and extremely helpful!