Map
Detailed Information
- Place Types Lodging
- Address 707 Butterfield Rd, Lombard, IL 60148, USA
- Coordinate 41.8383043,-87.9993708
- Website https://www.hilton.com/en/hotels/chilmes-embassy-suites-chicago
- Rating 4.3
- Compound Code R2Q2+87 Lombard, IL, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
The only reason I gave the hotel four stars was due to the fact when we checked it was very busy. The Front Desk Clerk was not as friendly as I would expect from a Hilton Brand. He may have been overwhelmed. The rooms however were clean and spacious. My daughter in law as well as my granddaughters enjoyed the breakfast the following morning. And lastly, parking was only 6.00 compared to the Downtown location. Great location and convenient travel to Oak Brook Mall and Yorktown.
We had a very pleasant stay at the Embassy Suites. Our room was nice and comfortable having the sleeping Arrangements in a separate room. Was also nice to sit at the table and have breakfast in the morning. Even there are new rules and restrictions due to social distancing we were able to still get a hot breakfast in a to-go box so that we could take it up to our room. It was great! The bed was comfortable and the employees were all helpful and polite. The pool was closed for this visit as it has not reopened yet due to Covid. We were really impressed by how nice this hotel was and how roomy it was. The dining room is exceptionally nice oh, there's plenty of room and private spaces for people to enjoy their meals oh, it was a Pity to not see anyone around but that's only because of the new restrictions, there were plenty of people checking in at and out of the hotel. Definitely will be staying here again and highly recommended.
Beautiful view of the city from our room on the 10th floor. The rooms are very large and super comfy bed and pillows. Happy hour with 2 complimentary drinks at the bar are a nice addition to the stay. The breakfast is very good considering the covid restrictions, still have made to order omelettes, actual decent scrambled eggs, pancakes etc. We will likely stay again if we are in the area.
I don't think guest should be charged for PARKING on the hotel's private lot. Since we are in the mist of a pandemic rooms should be cleaned daily and not upon request. They have not figured out a way to open the pool back up safely, so that was a disappointment. The staff was friendly. I know that most decision made are not made by the people that actually service the guest, so they are not to blame at all. I have stayed at other Embassy Suites throughout the United States and have always be pleased until this visit...It wasn't the worst but it wasn't the best either.
Soap in the bathroom was used, when I checked in. (Bumps worn off, cracked and worn in edges in a box that had been previously water logged and torn.)nnTook 15 minutes to get room service on the phone the first night. The second night, I called at 9:40 and they told me the kitchen with closed. I understand not wanting to see someone at 9:40 in a restaurant when they close at 10 (even thoughthe room service menu says 11), but not a room service order. I managed restaurants for 16 years and that's seriously uncool. And the front desk was pretty rude when I called to ask.
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