Map
Detailed Information
- Place Types Lodging
- Address 2550 Soco Rd, Maggie Valley, NC 28751, USA
- Coordinate 35.512836,-83.071473
- Website https://smokyfallslodge.com/
- Rating 4.3
- Compound Code GW7H+4C Maggie Valley, NC, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 9:00 PM
- Sunday 9:00 AM – 9:00 PM
Photos
Reviews
Loved the whole experience. Excellent help at the front desk. Great rates. The only downer was the shower would switch from hot to cold without warning. Great riverside deck and we can't wait to come back.
I absolutely love this place. It's clean and cozy. The staff was excellent.
Well I'm definitely NOT recommending this place. To start our reservation was messed up. We were supposed to have a king size bed in a fireplace room. Then when we thought we got it straightened out we still ended up in a room with 2 full size beds instead of the king we were supposed to have. Some of the blinds were broken (missing blades and one completely fell off). The fire place didn't work and the fan in the bathroom also didn't work. The bed was very uncomfortable. We we're very disappointed in this place after being so excited about getting away for the weekend. Don't waste your time and money on this place like we did.
We like staying at Smoky Falls Lodge when we visit the area to go skiing. However, their response times are not the best. I sent an email trying to book a room and never heard back as well as called and could never get through to speak to someone.
The staff were great at problem solving when our reservation was lost. The room we received was a little dated but very comfortable and clean. The beds were a little too bouncy and walls were too thin for our taste. Many folks had animals with them so that could be a plus or minus depending on your taste. But overall a great place to stay. It was crowded over the holiday weekend, but everyone was so kind, and we still enjoyed sitting by the river out back in the evenings.
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