Big Wheel Bicycles USA, Inc

Big Wheel is one of the best bike shops in South Florida. My experience here has been amazing. They have a great inventory of bikes, accessories, tools, clothing, etc. I would like to thank Andrew, who has been exceptional in helping me purchase my new Specialized Tarmac SL7. Even though the bike was not available at first, He has made the purchase a smooth process. He made sure to give me updates on the shipping ETA and make sure I selected the right components based on my cycling style. The staff at the shop is like a big family, they are always willing to help and provide you excellent recommendations. I highly recommend anyone looking to purchase and service their bike to check out the Big Wheel Bike shop.

What a great shop! I bought a new Mongoose online and it was delivered only partially assembled. I decided it was best to find a professional to do the assembly for obvious safety reasons. I did some research. I live in Wilton Manors so being in Hollywood, Big Wheel was not my first choice on paper.nnAfter making several calls and general inquiries I decided this was going to be worth the drive. And was it ever worth the drive! I got there at 3:30 on a Busy Saturday afternoon. There was a bit of a wait but no worries. To me that is a good sign that they were busy. Plus I could tell there were lots of regulars and I could tell the staff paid much attention to each persons individual needs. Despite how busy it was, they seemed calm friendly, knowledgeable and didn’t seem to rush anyone.nnI fully expected the gentleman who helped me that I would have to wait at least until Monday to pick up my back. He said he would try to push it through and he was a man of his word.. I picked up my beautiful new mountain bike at 6:30. It was expertly assembled. They even put the owners manual on the handlebars as if I had purchased the bike from them. The icing was the price was so reasonable. I was going to try it myself, bit honestly the cost of the tools I needed was much more than the price they charged me. I know because I had shopped it the night before. Now I plan to go back Monday for some accessories, a helmet, maybe some cool Oakley sunglasses. They have it all.nnI will continue to make the drive as this is now my go to store for all things bike related. Put this place at the top of your list. I highly recommend it. It was so good that I was inspired to write this review. That’s a rarity for me...

I was there about two weeks ago looking for a mountain bike because I wanted to get more into it as a hobby, and I am so glad I came to this shop. I was helped out by Andrew, who is super knowledgeable and he took the time to explain how different bikes work, etc. He was all around OUTSTANDING and very patient with all my questions. The other folks at this location were also great. Jordan & Metz were helpful in giving me some good information on accessories and stuff like that. I hope to be back to this shop soon to grab one of the bikes when they come in, since it is hard to find one nowadays! But even though they did not have in stock what I was looking for (at least yet), Andrew went above and beyond in helping me find the right path to get what I want and I can honestly say that the team here is FIVE STARS! I highly recommend this shop to all my friends or anyone that is looking to get into mountain biking. Thank you so much!nnEDIT: 2 months later I finally got my bike thanks to Andrew that has been keeping me updated with the status of shipment, etc.! I have been riding the bike for a couple days now and I absolutely love it, great pick! Again, great team over at Big Wheels but specially Andrew for his outstanding customer service and helping me pick the perfect bike for my needs!!! Highly recommend them and will be coming back for future bike purchases! 5 STARS

Andrew is a very knowledgeable person to work with. He is able to answer your questions and very helpful. The bike shop itself is also very good.

Great bike shop friendly people fixed my bike sorry tony someone else had my account