CVS

Pharmacy- Usually very friendly and helpful. Today the girl at the pharmacy was short and rude. Remember as a customer, we don’t know what you know- and we have questions in order to know- so sorry it is irritating and annoying to you. And for some reason this location always say my prescriptions are not covered when it is covered elsewhere and I checked with my insurance. Even knowing what insurance they accept, they are not clear.nnWhen I told the girl at the front the insurance tried to call yesterday, she said “we answered phones all day yesterday, so no one called.” Essentially she knows 100 percent that they did not miss a single call that yesterday?... hmmm... I was on the phone with my insurance when the call to this cvs was made.nI know for a fact they don’t answer their phones as they should because I have called on numerous occasions to no avail... and now I just go in because I know the likelihood of the phone being answers is slim.nnAlso, I was trying to inquire if the additional insurance card was on file, she responded “once again, as I said, you need to call your insurance”... yes I understood that part because that is a different matter... my question was...do you have a second insurance on file?nnThis hasn’t been the first time I’ve had issues... in the past my meds were changed and I was over charged and I couldn’t use the pills because it made me sick. When I called about this issue the guy acknowledged it was an error but he couldn’t refund my $65.

Always a good to go for anything.

Since there are quite a few CVS stores in my area, I am fortunate to be able to pick which one I would like to go to. I have been to several, but the Hewlett location is the best. The staff is friendly and helpful but the pharmacy employees go over and beyond. I have had many different issues because my husband takes several medicines but at all times there has been a happy ending due to the staff. I just can't thank them all enough for how I am handled each and every time. The two pharmacists one is a woman and I'm so sorry but I don't remember her name, but the other one is John. They both are genuine and go out of their way to assist me. As they are always consistently working hard, they still go out of their way to listen to me and assist me. All I can say is Thank you so very much and God Bless!!!

I was just in the CVS I asked one of their representatives a question about a product that says $1.99 on their website and it says that specific CVS has it in stock and for that price it rings up on the register 599 they would not do a price change and the manager was beyond disgusting kept calling me sweetie I ain't just sweetie no mask on very rude I will never ever come back to this CVS ever again this person should be fired

The manager is very nice and very genuine. The store employees are very helpful and friendly as well. I always have a good shopping experience every time I'm there. Thank you all for the help and respect you show your customers!