Red Roof Inn Batavia

This hotel is updated and I appreciated the new laminate flooring. I've always hated hotel carpets. The room amenities are nice since we traveled far and during Christmas. The fridge with small freezer and microwave were handy. My only wish was the rooms with two beds had a queen instead of full. My husband is 6'1 so it was tight with the both of us in bed. The kids didn't mind the other bed. The bathroom is a bit tight but the shower is large. Great location near plenty of stores and restaurants to choose from.

By far one of the nicest looking Red Roofs we have stayed in. However, customer service was TERRIBLE. They didn't let us know what time breakfast was, they are rude whenever you speak to them and overall the customer experience is very poor. It's not just one front desk personal, it's all of them.nnWe are considering switching our reservations mid trip due to the terrible customer service.

Was really pretty nice!! Clean and comfortable lots of truck parking and free pet friendly.

A lovely experience. A very nice motel and wonderful people working there.

You gotta love NY for still having smoking rooms. Stay here every 3 or 4 months.