La Quinta Inn & Suites by Wyndham Batavia

ABSOLUTELY PHENOMENAL!!!! From the front desk to the housekeeping staff, hands down the best hotel I have stayed at in a long time. Due to COVID, they had bag breakfasts in the morning and even they were wonderful. They even offered me a few hard-boiled eggs as they heard me tell my mom I wish there was more protein in the breakfast. I mean, every single person from top to bottom of that hotel needs a raise, a medal, something. The room was BEAUTIFUL, clean, current. Truly a pleasure to stay there.

While moving across the country with my cats, I called at least five hotels in Buffalo who would only accept dogs. This hotel not only accepted cats, the very sweet front desk lady welcomed us with a snack for the kitties. She was a highlight of the visit for sure. Thank you!nnMy room was comfortable. The pool was small but nice to access nonetheless.nThe bagged breakfast was nicer than at a different La Quinta i stayed the previous night (got to choose from a little menu of items). There was also a fridge / freezer with a lot of frozen meal options to purchase, which I didn't use but I thought it was a nice thing to have available. The hotel is quite close to a shopping area where I was able to quickly run a few errands and get carry-out, even while tired of navigating all day.nnI only give four stars because many staff I saw were being very lax with their masks. It is important to me to feel like COVID precautions are tight, especially indoors in a place where people are coming through from various cities and travels.

This hotel was so clean and well kept. Our room was also clean and inviting. My kids loved the pool as well. I would have given this hotel five stars if not for the person at the front desk. She was extremely rude and unfriendly from the moment I walked in the doors to check in. When you're tired from traveling, etc I think it's important that the first person to greet you makes you feel welcome. This was just the opposite, as if simply checking in was a huge inconvenience. Not sure if we will stay again, simply because of that experience.

I’ve stayed here many times on business. All and all it is a good hotel. Definitely nicer than the Hampton Inn in Batavia which was surprising.

My husband and my stay started out the tv not working, I had to screw in connections, finally called down to desk. He told me to recheck connections..called him a gain, he came up and fixed it. Bathroom sink cracked, chunk of tile out of shower ,with a ad patch job on tub. There wasn't any continental breakfast or any room breakfast offered. Would not recommend. I have pictures to back up all claims. Will NOT Stay there again. Called desk twice to complain about kids jumping off beds and runningat 10:00 at night..called desk..stopped for 10 minutes..then resumd full force. Would not give us another room.