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CVS

7809 Wisconsin Ave, Bethesda, MD 20814, USA

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Detailed Information

Place Types Drugstore
Address 7809 Wisconsin Ave, Bethesda, MD 20814, USA
Coordinate 38.9890377,-77.0948025
Website https://www.cvs.com/store-locator/bethesda-md-pharmacies/7809-w
Rating 2.3
Compound Code XWQ4+J3 Bethesda, Maryland, Uni

Openning hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Photos

Reviews

Alex Kalter (01/26/2021)

Would give them 1 star if I could. Worst customer service of any CVS in the area. Don't bother calling the pharmacy - you will wait on-hold for an hour and then get hung up on.

Michael B (01/17/2021)

The employees here were amazing. My wife needed to get the COVID test done to fly the other day, and of course United Airlines didn’t want to let her through the ticketing gate because they needed to see the date that the test came back negative, and the paper she had only displayed the date she took the test (which was only 1 day prior). The pharmacist (Emad) took about 20 minutes to help me with the CVS app to find the paper with the date, and since that wasn’t enough for United Airlines, Melissa helped me pull physical paperwork to scan over to them. Altogether, they probably took 40 minutes out of their days to help me, and it got my wife on the flight just in time. Thanks so much for your help guys!!

T F (03/27/2021)

Worst customer service of any pharmacy I've visited. Had a covid vaccine appointment. When I arrived, I was told there were no more doses available. The pharmacist was argumentative and made no attempt to rectify the situation. I was not put on a wait list for the following day or even the following week. He simply said I should just reschedule online and had no empathy with how difficult it was to get the appointment in the first place. Rude and obnoxious. I will make every attempt never to use this pharmacy again and advise others to do the same.

Kristina McMahon (03/18/2021)

Christine the pharmacy manager, should NOT be the pharmacy manager nor pharmacist. I travel up & down from New Jersey to North Carolina to see specialist because i have two rare kidney diseases, on top of chronic kidney diseases. With that being said, i was outright called a “RED FLAG, and a DRUG seeker” loudly in front of employees, as well as the line full of customers. Im a pharmacist intern, and I know what needs to said, and how you say certain things. It’s already embarrassing enough being 26 years old and having chronic kidney disease, polycystic kidney disease & medullary sponge kidney. I’m 26 and need a double kidney transplant, and it’s a struggle everyday and to be called hurtful names like this... this is the exact reason why i suffered for a year in pain because of judgment..

Lameica Smith (03/08/2021)

By far the worst pharmacy and CVS customer service experience to date. The most inept, rudest and uncaring staff I have ever experienced at a CVS. Please stay away!!!! I would give this pharmacy a zero rating if that was an option. This review accompanies a formal complaint as well......

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