Shady Grove Pharmacy

What a WONDERFUL, CARING pharmacy. I am so happy that my parents have switched from one of the large chain pharmacies to Shady Grove Pharmacy. From our very first visit, we knew that we were in excellent hands. Sheila (a wonderful pharmacist) along with all of the other skilled pharmacists and assistants gave us such a warm and caring welcome. Not only are they the kindest people you will ever meet, they’re also extremely efficient. My parents never have to worry about going without their medicines again because of the all-too-common mistakes made by the large chain pharmacies. Before switching to Shady Grove Pharmacy, my mother was without her medicine for 4 days because of a careless mistake made by the chain pharmacy. They didn’t seem to care when they sent her away without her daily prescription. In pleasant contrast, when my father walks into Shady Grove Pharmacy for his prescriptions, everyone behind the counter waves and says hello to him. It’s such a wonderful neighborhood atmosphere. It’s great that their prescriptions cost the same and in many cases less than the chain pharmacies but what’s most important to us is how we’re treated. If there’s a question about our prescriptions, Shady Grove Pharmacy calls the doctor and makes sure that they have an answer. Shady Grove Pharmacy takes excellent care of my parents and I’m convinced that they put love into their prescriptions. It may sound funny but I truly feel that it’s the love and caring that Shady Grove Pharmacy adds to their prescriptions that helps to make my parents feel better, along with the care of their excellent cardiologists. It’s also great to have the pharmacy in the same building as my parents’ doctors. I can’t say enough about Shady Grove Pharmacy and I highly recommend them. We’re so very grateful to have found them.

Found this place on Google maps, and decided to give it a shot. This was my first time here and I had brand new insurance, yet I was in-and-out with all my prescriptions filled in alittle over 5 minutes. Great service and nice people too.

Sheila the manager is wonderful and sets a tone for a truly customer-friendly experience. This is your caring hometown pharmacy that is just so lacking in today's world of big-box impersonal wait-forever pharmacies. The service is quick and full of heart. Cannot praise this pharmacy highly enough. ❤ufe0f❤ufe0f❤ufe0f

This pharmacy is really bad with customer service. Very rude and talks back to the customer very badly. I am never buying from them anymore. I left a voicemail they said they never got it and I called one time they said call another time am just filling in. Very bad customer service never I will buy from them anymore. I got the eye drops from them and the doctor said it gave very bad side effects to mynSon. I told them if I can return my new eye drop that I never used they were very rude and not able to talk to. Very very rude customer service

Shady Grove Pharmacy is hands down the BEST Pharmacy out there. Sheila, Mary and Geoff take customer service to a whole new level of EXCELLENCE in an industry where customer service is often non-existent. When I call for a prescription they know me by name, remind me of scripts that are coming due for refill, never give me a hard time about last minute requests, and even deliver right to my door.nnI personally recommend them to everyone I meet without hesitation because no-one deserves the abuse you endure at the big chain pharmacies when there is such a wonderful customer oriented experience with Shady Grove Pharmacy.nnEmily R.