Map
Detailed Information
- Place Types Lodging
- Address 5355 Stone Mountain Hwy Hwy 78, Stone Mountain, GA 30087, USA
- Coordinate 33.8232676,-84.116126
- Website https://www.choicehotels.com/georgia/stone-mountain/comfort-inn
- Rating 4.1
- Compound Code RVFM+8G Stone Mountain, GA, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Stayed this weekend and as a choice privilege member of many years I was extremely disappointed in this stay. The hotel needs to be completely remodeled and upgraded.nnStarted with check in. Got to what was to be a clean room. Got to my room only to lift the toilet seat cover open and it full of feces and not flushing. SAY GROSS!! Got another room and carpet stained and filthy. Toilet looks black and unclean. Bathroom door knob hanging off. Walls patched up. Went out fir the day on Saturday to come back to I cleaned room to be told by front desk that bc of pandemic rooms are not cleaned daily. Fair enough but that should be told on check in AND you don’t give 1 set of towels if that’s the case either.nnOverall very disappointed in the cleanliness and quality of stay though the location next to freeway was great.
Very disappointed!! Online hotel says pool and breakfast! Got here with my 5 year old for spring break and pool was closed! They refused to give me a refund so I could find a hotel for him with a pool! Then woke up and breakfast was a pack of powdered donuts!! Will never stay here again!! Stick with a Holiday Inn is my advise!!
This was the first time my family traveled since the pandemic and I was not ready for the lack of services and house keeping. The rooms were dirty (time to redo the carpets) with mysterious liquid substances on the wall. Tub wasnt draining.We were there for 3 nights and housekeeping never cleaned and gave us sheets to make the beds ourselves. The only positive was the Manager and front desk staff who was very friendly and accommodated us as much as they could under the circumstances.
The accommodations were mediocre and screamed to be updated. Staff was pleasant and attentive.nnLiked · The check-in process was simple and orderly. Front Desk attendants were cordial and genuinely nice. The flexibility to switch rooms due to the TV and two table lamps not functioning was immediately arranged. Queen beds were comfortable.nnDisliked · Room decor was unflattering and far from being current, carpeting was old and quite dingy. The LG TV remote was sticky and needed to be sanitized. Free Breakfast, if you want to call it that, was ridiculously underwhelming, either you managed to find a prepackaged danish or nothing at all. Clothing iron that had difficulty steaming and easily dripped water on whatever you're pressing. A request for replacement towels before heading out resulted in finding them on the floor when we returned.
Check in was easy and smooth. I reserved 2 rooms! There was no problem with the first room; however, the second room had not been cleaned. The beds were stripped and had not been remade. I quickly notified the manager. He did not have another room but told us he would get someone to clean it as soon as possible. This was after10:00 so everyone was tired. I am glad we had a room we could all stay in until the dirty room could be cleaned. I still gave the hotel a 3 because they took care of the problem as soon as they could.
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