Cycling 101 Shop

I was referred to cycling 101 by a friend of mine. My bikes were picked up the same day I called. I explained what I needed and my bikes were ready two days after which is great.nRobert was nice and responsive. Great service!

Do not waste your time here! No pierda su tiempo aquí!nnWe took my wife’s bike to Cylcing 101 for a simple tune up and a flat tire. Since our local bike shop was not doing maintenance due to Covid this was our first experience at Cycling 101nnThe bike was dropped off on Sunday. Robert, the owner of the shop told us he would call the next day when the bike was ready. Monday, Tuesday, Wednesday, Thursday went by and we heard nothing from Robert or Cycling 101. When my wife called to check the status of the bike, Robert was rude, he told us that the bike was not ready, that a bike part needed to be ordered and it was better if we ourselves called the manufacturer to handle it. I couldn’t believe what this guy was telling me. He never called us or mentioned anything about a replacement for a simple flat tire.nnWe arrived at Cycling 101 and our bike was in the middle of the store looking exactly the same way we left it, with a flat tire. I wasn’t even acknowledged by the two people working there. I simply grabbed my bike and I told Robert “thank you for nothing” since there was nothing fix for almost a week. The owner gave me a bunch of excuses and a really bad attitude. I couldn’t believe my ears. Not only they didn’t fix a simple bike issue but I ended getting told off by a man I had met once before. Horrible customer service! I told him his excuses were pointless to me and I didn’t appreciate the attitude. This was truly a waste of time and a really bad encounter. I’m not one to write many reviews but I had to share this unpleasant experience. I recorded the conversation on my phone but it’s not worth sharing. Horrible experience will not recommend. Este lugar ni vale la pena!

Did my fitting at the store and it has made a heck of a difference in the way i ride. Highly recommended. Check them out also for all your bike needs plus weekly free training schedules. Great vibes and people to hang with.

Great job on getting my fitting correct on my Tri bike.nRobert took the time to adjust what needed to be adjusted and replace a couple of items.nThe price was fair and I highly recommend hi.

Really good experience and a very good service. We made a trade-in and the owner gave us a good value for our used bike.