David's World Cycle

Customer service is, and always has been, nothing short of excellent. Justin and all the staff have always been helpful and very knowledgeable, they’re not just interested in selling a bike. They’re interested in meeting the customer’s needs! We’ve purchased bikes for our entire family, not to mention various accessories.

I love my new Trek Allant +7S electric bicycle. Justin and his staff were extremely knowledgeable and easy to work with in helping me learn about and purchase my first electric bike. I have ridden it 5 times now and absolutely LOVE it! Thank you David's World Cycle! Sarah Thomas

I heard from a stranger while riding one day to have my Townie’s serviced at this place. I drove past three other bike stores on my way from Viera and I’m so happy I did. The bikes are riding like new and the service was impeccable from every interaction. I think it was Justin that helped me the most but they were all great. They even charged me less than quoted as the fix was easier than anticipated. Great place to bring your business.

Stopped by to have my wife's three wheeled bike adjusted. Everyone was very helpful. We were done in 30 minutes. Thank you so much!

I'm a beginner mountain bike rider and purchased a Marlin 5 from this shop on 12/14/20. I got a bad vibe walking in the store but brushed it off, thinking it was just me. On 12/19/20, I took the bike out for my first trail by turkey creek. There were no crazy jumps on the trail, and as a beginner, I wouldn't even attempt something like that on an entry-level bike. After a few minutes on the track, my buddy behind me noticed that my back wheel was wobbling. We assumed maybe the wheel had become loose, but in fact, it was the rim.nnI found it troubling a new mountain bike, even though entry-level could not keep up on a trail a newbie could ride with little difficultly. The trail leader, who rides a 6000 dollar mountain bike, assured me that these issues happen when you are riding a new bike and that any shop could fix it with no problem.nnI decided to take it back to David's, where I bought the bike, but that was a huge mistake. After explaining what happened to their team, they insisted that I had taken some big jump or damaged the bike on purpose and demanded to know what I had done. They claimed they didn't know if they could fix the rim because I had bent the rim beyond repair. They didn't even try to fix it. After insinuating that I was lying, they were pleased to try to sell me a new rim. I was utterly disgusted and now understand the unpleasant feeling I got when I walked into the shop the first time.nnMy buddy recommended going to Bob's bicycle shop on Eau Gallie Blvd. The moment I walked in, it was a different world. When I told them about the wheel, the staff was kind, and they immediately asked to look at it with no questions. Within 10 minutes, they had the wheel straighten out and back on the bike.nnI will never go back to David's Cycle World. The time they spent badgering me was insulting and the worst customer service I'd ever experienced. It seems their team lacks serious bike repair skills and is trying to hide it by treating customers like trash.