Map
Detailed Information
- Place Types Lodging
- Address 7940 Shore Dr, Norfolk, VA 23518, USA
- Coordinate 36.91948,-76.19235
- Website https://www.bestwestern.com/en_US/book/hotels-in-norfolk/surest
- Rating 2.5
- Compound Code WR95+Q3 Norfolk, Virginia, Unit
Reviews
Do not! Horrible Customer service. Rooms smell horrible. I stayed 3 hrs and left. There are much better places to stay in the area. Not only did we find a nicer place for less money but a safer place!
I complained about the bed bugs yes I did and you moved my room which I am thankful for.....I work alot And am rarely there so if my daughter wants to have people over for company for the amount of rent we pay she should be allowed to have them over there I work long hours and she's not the type of person who likes to be alone all the time I will be coming in tomorrow morning to pay for another week thank you for understanding my situation....Allie is the best worker y'all have.....I've stayed there off and on for many years I've even called the hotel home for long periods at a time and have never had the issues I've had this time aroundnThank you again
The Owner/Managers are the kindest & most professional My Husband & Myself have ever experienced, Maintenance & Housekeeping are always exceptional, friendly & kind, They address all your needs, & always ask if you need anything. Mr. Shah, Ms. White, Mrs. Tina, & Mr. Randy are The Best Staff Ever!!!!!!!
It was the worst ive ever been to. They are filthy the rooms are bootleg as they come. The beds are ridiculous they over charge people and they are false advertising. The cameras don't work the halls reak of all kind of smoke and the city inspector should be called im beyond disappointed in surestay
Usually don’t write reviews but it’s really bad , nasty room , smelled like smoked & over charged me
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