Map
Detailed Information
- Place Types Lodging
- Address 201 Arboretum Pl, Richmond, VA 23236, USA
- Coordinate 37.4950429,-77.5641575
- Website https://www.hyatt.com/en-US/hotel/virginia/hyatt-place-richmond
- Rating 4.3
- Compound Code FCWP+28 Richmond, Virginia, Uni
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Kinda of a negative experience. We booked online at a 3rd party website. We had family visit from out of state. When we showed up there were no hotels available. The manager had to get involved and offered us 1 night at full price when we booked 3. That wasn't going to work because again they were out of state. I wasn't really to upset that the rooms weren't available (things happen) but there seemed to be very little effort from management in trying to offer any sort of help or compensation. No phone calls to sister hotels, no offer of a discount on future visits, nothing short of looking at the screen and politely saying I can offer you one 1night at regular price but you'd have to leave tomorrow. They were extremely polite but we needed more than that at the time. Ended up going 15mins down the road to the residence inn and spending an additional $120 for a 3 night stay. I like the Hyatt and haven't had a negative experience in the past, but this one left a sour taste in my mouth.
Okay, so listen. I was at this hotel for my birthday and expected to be great ! A great stay! Right? right? RIGHT? I would love to enjoy my stay at a nice hotel that doesnt have ants everywhere. Yes, ants. Crawling everywhere. On my leg, in the bed, just everywhere. This isnt a hate review I just want to go to sleep without thinking about ants crawling in my nose. Thanks for reading.
Lynn and all the staff there were EXTREMELY helpful and accommodating! The best hotel stay EVER, THANK YOU, RM 104.
I love this place( for 6 years ) my second home when I'm visiting Richmond Va.
Worst night of our trip. The luggage cart would barely roll with a struggle, the plugs were loose and lights kept randomly going out, one light switch was sparking electricity. There were no sheets for the pull out couch, no extra pillows, sheets were practically made of paper; just an overall bad experience! Having stayed the previous night at a Hyatt, we really expected more, this one just didn’t meet even the smallest of expectations. I may be writing this on having had less than 2 hours of sleep... a little cranky, but rightly so!
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