Counterbalance Bicycles

Could not be happier! I dropped in close to closing to get a bike light, and Chris was the best salesperson I could’ve asked for. He didn’t try to upsell me and he got me exactly what I needed in the price range I asked for. Next time I need any service or bike parts, I’ll be back at counterbalance!

Dropped in to see if they had the 700-25 tires I wanted and they did. Chris was fantastic - mounted them in a usefully nerdy way (aligning the wear indicators and the stems) and also, without saying a word, made small adjustments to my brakes and replaced my missing bar end plug with a new one without charge. Not only that he checked in and advised on tire pressure for the new rubber. Fantastic service. Pretty sure I’ve found my new bike shop of choice.

The mechanics here are attentive, professional, demonstrate a great caring attitude and real humbleness. This cannot be said about other bike shops. I appreciate their ability to do things without appointments when the job is small enough. I've also taken my bike here for major tuneups and was pleased with the results. They always answer my questions and explain things thoroughly. I love this place.

This is my regular bike repair shop because of their excellent service, great location, and honesty. I have made the mistake of visiting other bike shops in the city and have almost been swindled. Luckily, I have followed my gut in those situations and taken my bike to Counterbalance and gotten the right diagnostics and repair for my bike. The mechanics have always treated me with respect and done the necessary repairs on my bike for a fair price. They have even given me helpful tips for keeping my bike clean. As a woman, I feel comfortable at Counterbalance and I trust them to do all of my bike repairs.

Love this little bike repair shop. Following covid rules well. Reasonable fees and good service.