Kirkland Bicycle

Amazing place. People at Kirkland Bicycle care about every detail, their customer care is really great. Three thumbs up. I bought four bikes there and the service was incredible. KB is pretty much the only place to go when it comes to mountain biking. They are part of the trail community and make sure you are taken care of. I would go there for all my bike needs.

Kirkland Bicycle is a great bike shop! When Covid was raging, and everything was shutdown, I discovered their store on the web. I called them on a Sunday to see if there was any chance I could buy a bike tube, and they agreed to sell it over the phone, and have it waiting for me at the front door. That was perfect! A week or two later I repeated the same drill to buy a bike helmet from them.nnIn May I decided I wanted to look at buying a new bike, likely a road bike, and Kirkland Bicycle was the first place I went. The team there provided great advice, the opportunity to test ride several bikes, and zero pressure. Huck, in particular, was a huge help. I ended up test riding multiple bikes at this shop and two other stores all on the same day for direct comparison. The gravel bike Huck had recommended ended up being the best riding bike I found so that's what I decided to buy. His advice was on the mark, and I am thrilled with the bike. (The Kirkland store did not have one in my size, so I scrambled and quickly bought the last one I could find in WA. Would have bought the bike from the Kirkland store if they could get one for me, but in early June the bike I picked was back ordered with no clear delivery dates. Huck and others at Kirkland Bicycle deserve the credit for guiding me to a great bike purchase.)nnHuck, Justin, and another one of their employees have all been helpful and straight shooters. Definitely recommend this place for bikes and bike parts.

Very pleased with my experience here. The staff was exceptionally polite and did everything they could to help me. Would absolutely recommend this shop.

Nick gave us excellent customer service. I've been going to them since they were Montlake bicycle and even much farther back to when it was Brian's bicycle before Nick was born. Nice being treated so well in my hometown during a pandemic really appreciate that.

Very friendly, competent service! Clearly knowledgeable. I will be going again for any bike needs.