Cloud 9 Inn & Suites Lake George

Strong mold/mildew smell upon entering the room, very dirty bathroom/shower area with dark mold in the shower and tiles, it’s clearly a run down older building. No breakfast available even though breakfast was advertised as included. The ice machine is broken and you’ll need to walk to the neighboring motel. All of the above could be overlooked until we had no water on the second day of our stay - no shower and no sink to use. After an hour of waiting the water sporadically came in and out but was gone again a few minutes later. Front desk just said they were aware of the problem and it was being fixed - every other guest we saw confirmed they were also without water, and no refund or discount was ever offered to us.

I love this place it had such a great old vintage vibe the pool was also great. The bedsheets seemed clean and new there was also a cute mini fridge and coffee maker the only downside is that the draws weren’t clean it had a spider web and a leaf but overall it was excellent

This hotel should be condemned. Absolutely the filthiest hotel I've ever seen. If you do stay there make sure you bring bleach, gloves, and sponges. Your gonna need it.

Dirtiest room I have ever stayed in. Mold all around the bathroom floors, dead bugs and garbage under the beds. Carpets are absolutely disgusting. I do not recommend staying here at all!!!! I had to go buy bleach, gloves and sponges to scrub everything down on my vacation. They have yet to bring us new towels. Just disgusting.

I rarely write reviews, I try to look for positives, and I hate writing something that may negatively impact a small business during these times. I see other reviews stating that their room was dirty. On the contrary, our room was actually VERY clean. It was definitely dated and in need of renovations, but, the bathroom was nearly immaculate and the floors were very clean. The bed was fine and seemed to have brand new sheets and blankets. I believe the woman who checked us in was working hard to do her best, but it seemed she had very little help. In fact, she was the only employee we saw the entire stay. They don't clean the room if you're staying multiple nights, which was fine with us, but something to be aware of.nnNegatives: There was NO breakfast provided, as advertised, which I assume is due to Covid-19 restrictions, but who knows. Continental breakfast was one of the reasons we chose this motel, and ended up with the extra expense of having to go out for breakfast.nThere were people smoking marijuana in the rooms surrounding us (all day long), which we could smell in our room, and also led us to leave a night early. We have a 1 year old and didn't want her around it.nPositives: The pool was very nice. Cable TV, WIFI, and air-conditioning worked fine. A hard-working and very pleasant manager. The location is actually fantastic. There's a great view of surrounding mountains on the front side of the motel, it's less than a 5 min drive to downtown Lake George (walking distance if you're up for it), and it's basically right off the highway. Very easy to get to. Also walking distance to mini-golf and an arcade, which were unfortunately closed due to Covid-19.