Map
Detailed Information
- Place Types Lodging
- Address 3650 S 72nd St, Omaha, NE 68124, USA
- Coordinate 41.2256927,-96.0249404
- Website https://www.hilton.com/en/hotels/omastdt-doubletree-omaha-south
- Rating 4.3
- Compound Code 6XGG+72 Omaha, NE, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Do Not Stay Here! At least 5 cars were broken into in their parking lot the night I stayed. The parking lot is in the back of the building and has a fence around it. Seemed like it was reasonably safe. Not so. Also turns out, the one camera they have in the back, doesn’t capture anything in the parking lot. Had to stay an extra night while waiting for my car to be repaired, and they never even swept up the glass from all of these break ins! Glass was everywhere in the parking lot! I truly felt like they couldn’t have cared less, and it obviously wasn’t the first time this happened here. Some of the staff definitely gave me the impression that this was not unusual. The manager never even reached out me. The day front desk girl was super nice and sympathetic- that is the only nice thing I can say about the place. Carpets have bleach stains all over and were not clean (definitely wouldn’t walk on them with bare feet), bathroom counter top had red stains on it, toilet paper holder was loose, chips in the walls, barn door style bathroom door scratched up and leaves a gouge in wall when open. The place is in serious need of an update, even though they just had one. Find somewhere else- Not worth the risk. I am a Hilton Gold member, and this was was a very disappointing DoubleTree by Hilton experience.
Nice, clean hotel. Front desk service could be a little more flexible. They were quick to say “no” for a previously approved early check-in, but after some discussion they talked to their maid service to verify that our room was ready for early check-in. The indoor pool water was freezing cold, but manageable. A lot of potential for 5 stars, but needs some work.
Our stay was just okay overall. The room seemed reasonably clean but not overly so. The hotel was rundown and dingy on the inside though it looks good on the outside. The walls were scuffed and faded and the floor near the elevators on the Southwest entrance are stained and looked dirty. The elevator smelled of cigarette smoke. The bathroom counters were stained with maybe makeup or some bright paint. We were reasonably comfortable for one night. I would probably try another place in future because this was not an impressive stay.
Staff was amazing! Room was clean and fresh and shower worked great and was hot. Had to stay on 2 separate occasions when husband was in the hospital. Beautiful view from room, TV had lots of channel choices, bed was soft and so comfortable. We will pick this hotel every time we come back to Omaha!!
Many hotel protocols have changed during the pandemic, so you should check the hotel's website or call for information on its safety precautions.nAsk about the property's new cleaning and disinfecting procedures and whether all staff members are wearing masks. However, the last people in your room before you arrive would be the non-mask wearing housekeepers at this particular like cation.nBE SURE TO ASK HOW MANY AIR CHANGES PER HOUR THE ROOM IS RATED FOR AND IF HEPA 11 FILTRATION IS BEING USED IN EACH ROOM? I know the filter in our room was brown. Completely obstructed.
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