Map
Detailed Information
- Place Types Lodging
- Address 4404 E State St, Rockford, IL 61108, USA
- Coordinate 42.2649025,-89.0304034
- Website https://www.alpineinnrockford.com/
- Rating 3.6
- Compound Code 7X79+XR Rockford, IL, USA
Photos
Reviews
I enjoyed my stay the first two nights I stayed here. I didn't like that when I booked 3 more nights in the same room I had last time, they still gave me a different room. They changed their smoking policy to non-smoking, I canceled my reservation within 5 minutes of of paying for my stay and was charge for a night that I didn't stay.
Sketchy people that stay here, but its not their fault. Cops are here on the regular because of these sketchy people. One employee deserves a raise, I believe her name is Shannon. Maintenance is loud and dont respect the guest staying here. I work nights so I sleep during the day. Which I made sure the everyone at the front desk knows. Asked to be put with no one around me but I was put right next to the door that maintenance goes in and out of, and where the washer and dryer is. Asked if they could please stop letting the door slam close. Or asked if they could please prop it open. But yet for over 100 times it kept being slammed shut. If you stay here I hope you domt work nights, because you wont gwt any sleep during the day
I was a long time resident there and the front desk manager Trish was very rude if you had to go up and discuss anything with her about your bills or anything important she'd say on the front desk manager and we'll just leave it at that and I had an issue after that with her she kept trying to get me kicked out she was just waiting she lied on me and I had an issue last night I was there the police had to come for an issue and a retired Rockford police officer John called the owner and claimed that he moved out because of the police having to come to my room when he actually was planning on moving out anyways and Trish the front desk manager had talked to other guests about me and my family and how we were weeks after I run cleaned I cleaned up after our dog and we were very friendly a lot of people have problems with Trish but are afraid to say so because they know she'll get even and end up kicking them out one way or another management needs to step in and quit being so scared of her on Trisha's very rude to all guests she even checked me in the day and then she put a note in the computer that if I was not to bring up my ID that I would be told to leave when she checked me and it's she's supposed to be the manager which I gave her my ID and that's her fault she put it in the did not put it in the computer because it was given into her in order for me to check in that's reason a lot of guests there don't go up there in the front during the day because the way they are talk to from her the owner management needs to get rid of her because she's trouble and she's very rude to a lot of people that come in there she picks and chooses and if she don't like you look outnthe rest of the stuff that Alpine and the manager of Scott are very nice very helpful very friendly but Trish is the one that ruins it for every for all the other staff so if you can avoid Trish do it cuz the rest of the staff is very nice and polite and very helpful especially Cassie and Shannon and Scott
This was a great place to stay, the employee's are very nice and it's fun to be there. I would highly recommend the Alpine Inn to whoever is interested of going.
A bit of a Dive but adequate for a weekend stay.
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