DICK'S Sporting Goods

Lots of everything sports related

After being made to drive 1 hour to this location under horrible weather conditions because of the nearest store being temporarily closed due to the pandemic. I had the worst customer service experience i have ever encountered due to the color of my skin. The associate that had the displeasure of helping me had made a complete 180° from his previous customer who happened to be white. The associate seemed mad that i even asked him to bring out running shoes for me to try on. When he finally did bring both pairs that i asked for he stood a side at a distance starring at me like a hawk waiting for me to leave. Both his body language and his non-verbal communications said he was ready for the interaction to be over and he was distrustful of me. When i tried to get his opinion on what shoe i should take he looked down on what i was wearing and made a rude remark about the Yeezy's i was wearing, that is a $220 shoe for him to look down on. Everyone at the store was nice but the one meaningful interaction that i had left alot to be desired. Specially when i saw this associate be super friendly and knowledgeable to a guy the same age as me right before he unwilling helped me out. I spent over $240.00 at the store that day and for that much money i expect for every associate to be nice and courteous. I don't care if you hate people because of the color of their skin or have a very big bias opinion about them. You shouldn't be working in customer service if you hate people. I would have given this store a 0 if i had the option!!!!

Did not find what I wanted. Clean. Well Spaced. Organized. Friendly staff. Most customers spaced out & masked.

Kid in the shoe department was very helpful.... he helped me with finding the perfect pair of work boots.... thanks guys

Herb was a helpful respectful young man. We didn't find everything we wanted in the store, but we were directed to the area to order online. That was nice!!!