WoodSpring Suites Tri-Cities Richland

There's pros and cons to this motel. If you're staying in town for over 3 days then yes good at this motel. You got it small kitchen full size refrigerator so you're able cook do dishes stuff like that there's even a dishwasher in their bring your own pots and pans stuff you wanna cook with along with silverware. For somebody that staying 1 or 2 nights like myself I probly won't recommend but that's me. The office closes at 8:00 p.m. There's no coffee pot in the Room it's not like that traditional choice hotel there's no breakfast a little things like that it is new it does smell new. Don't remember the gentleman's name at the front desk he was nice polite helpful courteous. Like I said there's Pros and cons to me this would be a great place if you'd asked bend over 3 nights and don't wanna have to do with restaurants. You also have to use to key card in a slot to turn on the power. I definitely stayed in better but I been in a lot worse

My new favorite place to stay!! The rooms are beautiful and super clean. I feel really safe at this hotel. Friendly staff. I just wish they had a later check out time. 11 o'clock is really early compared to most hotels.

Gabe at the front desk was absolutely amazingly friendly and accommodating. He had everything I needed ready and helped me rebook my room no problem! Will definitely be staying here again!

Brand new wow great in every waynStaff is friendly and accommodating on all frontsnI was one of the first so I made history. Bob has been great in all ways. Great location awesome clean rooms. Anyone needing a place with appliance this is the place and the cable is awesome amazing options I don’t have at home.

This hotel is modern and brand new. We stayed here for 5 nights based on their kitchenette, their 5 star review, and the price. After we checked in and paid, we were told that all the cook- and dishware were still on their way from China. The staff scrounged up some items for us – 1 coffee mug, 1 spoon, 2 plates, 2 bowls, 2 knives, 2 forks, a pot and a pan. In the room, there were 2 towels, 2 facecloths, and 1 bar of soap to clean our bodies, hands, and the dishes. There were no hand towels, no paper/dish towels, no dish scrubber, and no dish soap. Despite being a sparkling clean hotel, our linoleum floor in our room was not clean – my showered feet always accumulated dust from the floor (I am guessing we were the first ever to use the room and the floor had inadvertently never been cleaned after the initial install). When I talked to the manager about all this and requested a discount, she told me there was nothing she could do and that if we wanted things like an extra towel for the dishes, a coffee maker, extra soap, or extra anything that didn’t come in the room, we would have to pay extra. They have add-on packages available for additional services/amenities. A couple other points to note… While there aren’t many guests yet, the few we’ve seen walk around without face masks and adherence to the mandate doesn’t seem to be enforced. The people working at the front desk never seem to be at the front desk. The hotel overlooks the freeway and the noise is audible with the window closed. The room is cleaned once every 2 WEEKS (you can pay more to have it cleaned more often). There is no Netflix, YouTube, or anything on demand. The wifi is really strong. There are a million laundry machines and it costs $5.00 to do a load of laundry, not including soap. The elevator is as slow as molasses. There is grassy area next to the hotel with doggie poop bags for those with pups. The housekeeper is really sweet and works hard. This isn’t a bad place to stay as long as you are aware of its idiosyncrasies.