Scott Cycle & Sports

I’m not a big reviewer, even when I’m dissatisfied. But my experience here has stuck with me long enough that I’m compelled to write a review.nnI went in looking for a part to my mountain bike. I’m definitely a more casual bike owner, but everyone starts somewhere, right? When I asked the front desk person if they had what I was looking for she asked the guys in the back shop area. When she named what I was after it was as if they scoffed at my part. It sure seemed to be dismissive, making me sense that they don’t really care about the casual consumer. Shame on them, because I can’t see how the avid cyclist didn’t once consider himself casual.nnI doubt I’ll ever go back. There are other shops in town and I’ll take my casual business there.

These guys are so helpful and knowledgeablenInventory is low thanks to the China Pandemic but still trying so hard to help

Tuned up my grandkids bikes for really nice had them fixed in a couple days

Great place for service and repair. Non-judgmental atmosphere because of my lack of knowledge. I have been there several times each year for the past 10 years. They are consistent in their services. Over the years I have bought bikes there as well.

I don’t Know very much about bikes and took mine in for a look to fix a back break pads and barrel as well as my handle bars where shaking(they replaced bearing) and before any of this I asked how much it would be in total and the guy was telling me it would be “cheap” and was saying number $15 maybe $20 and then when I came back 5 days later they put whole new breaks and bearings on my bike and told me it was $117! It’s not cool that they gave me an estimate that was so low and then laughed when I was shocked after they told me the price especially when I only payed half that for the whole bike