Americas Best Value Inn & Suites Clarence/Buffalo East

You get what you paid for. My room had hotels. Definitely a smoking room. Good to just crash and move on. Didn't eat the breakfast, if there was any. The people at the desk were patient and nice.

We loved our stay at this inn. It was cozy and surprisingly very pleasant then we had expected. Staff was friendly and very helpful. There was some renovations going on so it was a bit noisy but we didn't really mind it since they were improving the rooms.nOverall it was a lovely stay and we will stay again if we are traveling thru buffalo area.

A cheap option we needed for an emergency over-night stay to avoid a long late night drive home. One of the rather thin and miss-matched towels was obviously never changed and grubby on the corner. The usual tiny mold tracks were present here and there in the grout of the shallow tub. Bathroom window had been left open but the heater when cranked up worked well. The land line phone connection was erratic. TV sleep mode worked.nFamily run, the front desk man remained stone-faced and no diplomat. Other members get to do the clean-up but I suspect the whole enterprise feels beneath them. This reaction could be due to who knows what attitude the American public has displayed towards them.

Don't be fooled by good reviews. We stayed at this motel while attending a concert at Darien Lake. The first two rooms we were given were either being used at the time or not cleaned. It was hard to tell the difference! After having to go back to the office twice we were give a suite. It was so dated and old. While there may have been more room that was it. The bed was old and our backs were sore in the morning. Our friends room was cleaned when they entered but they had to keep the air conditioner on all night to counter the urine smell coming from the bathroom. We won't be frequenting this place again.

I believe the receptionist is racist. I made a reservation and arrived around 1 am on 3/25/18 to check in. I rang the bell and after about a minute no one came so I rang it one more time. The manager came out, looked at me and proceeded to do things on his cell phone as if I was not standing at the door in the cold waiting for him. After about a minute of him looking at his phone and glancing up at me every so often I just left. I've never been so insulted. Here I am working hard, just to arrive at a hotel and be treated like this. I wish nothing but the worst for that man and his establishment.