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Linh (05/26/2017)
I called in two days ago to get my prescription and they didn't havs it in stock, understandable, so they had to order it. They told me it would be ready by noon the next day, but I was busy so I couldn't pick it up. Today, I went in to pick it up around 11am and they said it had not been ordered. If I wanted it, I would have to wait u til Monday to receive it. Keep in mind that i have to take these pills 2 times a day and missed two days because of this. Now I have to figure out a solution for myself.
Jannet McAvoy (03/12/2017)
I went to urgent care yesterday and was prescribed an antibiotic. I called to see if your staff received the prescription. The person who answered said that they had already had one there for me. After speaking to her, I discovered it was one of two they were supposed to give to my husband husband the previous day. I had to ask a second time if they had received the fax about my antibiotic. She looked and said it had just gotten there. I asked when it could be picked up. She said 15 minutes. My husband could not get there for a while. By the time he had gotten there an hour later, your staff gave him everything but the antibiotic. Your pharmacy was closed for 2 minutes, and no one was answering the phone, by the time I had discovered the antibiotic wasn't there. I had to wait until this morning to get the antibiotic. When my husband gets home he tells me your staff said they denied my oxybutynin. I let my husband know that it was one of the ones he had picked up the previous day. Someone must have tried to put the same prescription through again. It's a scary thing knowing that your staff is so careless that they are making these mistakes.
Veronica Salmeron (04/09/2016)
My insurance wouldn't cover my prescription, but Michelle took the time to get in contact with my Doctors' office and my insurance to seek other options long story short Michelle found what my insurance will covered also that my Doctor would approved. I appreciated her taking the time to do that for me.
Joel Pistello (07/31/2017)
They always have any prescriptions we need ready, and get our refills ready while we shop (even if we didn't call them in). They answer lots of questions too if the kiddos are sick and we need something OTC. Thanks team!
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