Map
Detailed Information
- Place Types Lodging
- Address 2421 Chateau Village Way, Austin, TX 78744, USA
- Coordinate 30.1719339,-97.7659901
- Website http://www.robertscommunities.com/communities/onion-creek/
- Rating 4.2
- Compound Code 56CM+QJ Austin, TX, USA
Openning hours
- Monday 8:30 AM – 5:30 PM
- Tuesday 8:30 AM – 5:30 PM
- Wednesday 8:30 AM – 5:30 PM
- Thursday 8:30 AM – 5:30 PM
- Friday 8:30 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I have lived here since 2002, and have seen many many changes. Some good, many not. Chief among them is the speed bumps, that I know after 8 years of going over them daily have damaged my car, but the owners don't care about that. Also, why is there not visitor parking spread throughout the complex. The limited amount of spaces are inconvenient for anyone that doesn't live on Chateau Village Way and ensure that I cannot have guests over after 11pm. When I first moved in there was no towing allowed within our gates and people parked on the street and we all got along just fine that way. It has been said that the towing helps keep the community safe. I wholeheartedly disagree. It does nothing to keep me safe and it imposes a control on my life and an infringement of my civil rights. That is not security. And lastly, when taking directions from GPS, remember that Google will send people to the closed gate off of Sunny Hills, and not to the main gate on Chateau Village way. Very inconvenient. That said, it has been my home for 16 years. I love the quiet at night, well most nights. And the sunsets we get out here are breathtaking. I have always found management to be fair, and stuck between a rock and a hard place, as they have to balance the tenants needs with the owners, and that cannot be easy. Oh and there is one last thing! For the Love of God, keep your damn dogs on a leash and in your own damn yard. I keep mine in my yard and they are always leashed when outside, and never just stuck on a porch all day.
I can not say enough bad things about this community. The management is shady. They continually raise the lot rent with promises of improvements. The only improvement I have seen is new furniture in the office.nnThey play favorites, if you suck up hard enough you can get away with breaking rules, like having a swing set in your back yard for over 3 years. If you don't, you will get threatened with fines continuously, such as for having ankle high grass right after a rain.nnThey pull some shady monetary moves too, claiming you didn't pay rent, or bounced a check, or didn't pay enough. It is on you to prove you did, so keep a paper trail.nnThe management monitors review sites and I have heard they threaten people with eviction after they leave negative reviews. (you can see that based on how they reply to every single review here.) Never for the review of course, but they find other things to nail you on. They also make it nearly impossible to sell your home, tacking on outrageous fees.
Very nice place to live a little pricy,but it's quiet and excellent environment
Lived here for almost 5 years. Melissa the manager and her staff are second to none. Friendly and prompt. Always has special events that are fun. Would recommend moving here.
Love it! Clean, quiet and no worries. Everyone keeps their home and lot clean and that is the way it should be.
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