Map
Detailed Information
- Place Types Bicycle store
- Address 2040 E T C Jester Blvd, Houston, TX 77008, USA
- Coordinate 29.8041467,-95.4270374
- Website https://www.icycletexas.com/
- Rating 4.3
- Compound Code RH3F+M5 Northside, Houston, TX,
Openning hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 10:00 AM – 6:00 PM
- Sunday Closed
Photos
Reviews
Went here because I was told this was one of the best places to go for a bike. As a entered the store saw a couple of employees, not one bother to ask if I needed anything. There was maybe 3 or 4 customers at most in the store. I walked around, looked at the bikes and not once did anyone come to ask if I needed help. I even walked up to the counter almost right in front of an employee and nothing. A couple came and they were greeted and asked what they were looking for. When the employee called to another employee to have him helped the couple, the employee acted like a child when he is told to clean his room. Seriously! I wonder why this place is highly rated. No customer service whatsoever.
The people were very busy when I arrived, but I was greeted at the door! The employees were super respectful of one another through multiple interruptions. I was in a huge hurry to pick up my granddaughter across town & they got me served with kindness & efficiency. All my questions were honestly answered as if I was the only one in the store. All the other customers were served the same way. No details were left out because they were busy. They knew their stuff. They never talked to me as if they were in a rush.
Just moved into the area and was on the middle of my bike ride and noticed my pedal arm was loose and stripped. I just popped in and although didn’t have the exact color arm I’m so glad he asked because I could care less if it’s a shiny silver and the other is black.nnFixed it on the spot and back and back on the trail. Will definitely be my new bike shopnThanks for the excellent service
This place is always somewhere I can rely on when it comes to my needs for all this things bicycling which is my preferred method of travel! :). All of the people who work there are willing to give you the answers and advice you are seeking. I have been a faithful customer and purchased an amazing new Fuji hybrid/city bike today! They had the size I needed which has not been easy to find since I’m 5’2. I love this place! Recommending them to readers/viewers of this review for sure :)
Got kicked out today because i brought up a problem with my bike that should of been obvious from the week they had it. Got my bike back late, bought into their upselling and the shop manager, John, told me to leave after claiming he wasnt the one who worked on my bike, despite the fact that he was the one who promised me he would have the work done on it by the end of the day, after already being two days late. This was the third and last time I'll go by the shop due to the condescending attitude I've been greeted with there. - your response is appreciated. It would have been nice if you spent as long working on the bike as you did writing that load. I didnt ask for a cheap fix, i asked for your professional opinion if the specialized was beyond repair or if i should buy something new. There were also storage fees because you didnt have it ready when you said it would be.
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